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Keywords: Customer Success Team Lead, Location: Boston, MA

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Customer Success Team Lead

leadership experience managing Customer Success or technical account teams. 8+ yrs in O&G, industrial automation, environmental... monitoring, or compliance-driven solutions. Strategic mindset with ability to scale processes and elevate customer success...

Company: Sensirion
Location: Boston, MA
Posted Date: 07 Feb 2026

Customer Success Growth Lead -Enfi

our first Customer Success & Growth leader - a foundational role that will define how customers experience EnFi, how we deliver.... Why This Role Matters You will be the voice of the customer inside EnFi - and the architect of our Customer Success and Growth...

Company: Unusual Ventures
Location: Boston, MA
Posted Date: 21 Feb 2026

Lead - Customer Success

to help manage and grow some of Freshworks' largest accounts. Our Lead - Customer Success team members consult on a spectrum.... Fresh vision. Real impact. Come build it with us. Job Description Freshworks is seeking a Lead - Customer Success...

Company: Freshworks
Location: Boston, MA
Posted Date: 29 Jan 2026
Salary: $102400 - 134400 per year

AI Data Analyst - Customer Success

. As a Principal Customer Success Analyst - AI & Advance Customer Analytics you will be a strategic partner to our Care Operations... identification in a professional setting. Operational Lens: You understand how a Customer Success or Care organization functions...

Company: Toast Inc
Location: Boston, MA
Posted Date: 01 Mar 2026
Salary: $119000 - 190000 per year

Customer Success Manager

stakeholders, lead structured meetings, and turn insights into action. What You'll Do Customer Success & Retention Own... to relocate. Experience 2+ years in customer success, account management, project management, implementation-to-success...

Company: Cariina
Location: Boston, MA
Posted Date: 24 Feb 2026
Salary: $85000 - 120000 per year

Principal Customer Success Analyst - AI and Advanced Customer Analytics

. As a Principal Customer Success Analyst - AI & Advance Customer Analytics you will be a strategic partner to our Care Operations... identification in a professional setting. Operational Lens: You understand how a Customer Success or Care organization functions...

Company: Toast Inc
Location: Boston, MA
Posted Date: 22 Feb 2026
Salary: $119000 - 190000 per year

Customer Success Manager - Commercial (Boston)

dedicated to accomplishing hard things, together. We are seeking a Customer Success Manager to join our team. You will serve... yourself as a trusted advisor and catalyst for their success. Combining your understanding of customer needs, your business...

Company: Appian
Location: Boston, MA
Posted Date: 21 Feb 2026

Localytics | Customer Success Manager

opportunities to improve and document Customer Success processes, playbooks, and best practices. Contribute to scalable CS motions... to measurable customer outcomes Continuous improvement of Localytics’ Customer Success playbooks and processes...

Location: Boston, MA
Posted Date: 13 Feb 2026
Salary: $130000 - 170000 per year

Senior Manager, Customer Success

objectives. You will also lead a team of Customer Success Managers (CSMs), providing mentorship, guidance, and oversight to drive... for an applicable customer - Partner with Strategic Growth team to drive upsell and cross-sell opportunities In 12 months - Lead...

Company: Arcadia
Location: Boston, MA
Posted Date: 08 Feb 2026
Salary: $100000 - 140000 per year

Senior Customer Success Manager

pillars to the Customer Success Team are: (i) Customer Success Plan, (ii) Value Tracking and (ii) Executive Business Reviews.... You will be expected to lead the customer to success in their DEX Journey. This means providing support and best practices on getting...

Company: Nexthink
Location: Boston, MA
Posted Date: 05 Feb 2026
Salary: $105000 - 164000 per year

Leader, Customer Success

Metrics and Program Success Lead the team in achieving adoption targets through strategic guidance and operational... modern software to modern science. ROLE OVERVIEW Benchling is seeking a Customer Success Leader with a background in Life...

Company: Benchling
Location: Boston, MA
Posted Date: 04 Feb 2026

Director, Customer Success

will report to the Vice President of Customer Success. The Team: The Customer Success team at Gryphon AI is passionate... Responsibilities Leadership & Team Development Manage and mentor a team of Customer Success Managers (CSMs), focusing on skills...

Company: Gryphon AI
Location: Boston, MA
Posted Date: 30 Jan 2026

Pressure Injury Prevention Customer Success Specialist (New York / Boston)

. What will you be doing? As a Pressure Injury Prevention Customer Success Specialist, you will be at the forefront of driving adoption..., ongoing support, and ensuring high utilization across your assigned LEAF accounts. You’ll lead initial customer training, plan...

Posted Date: 28 Jan 2026
Salary: $75000 - 85000 per year

Manager, Customer Success

, you will lead a team of Customer Success Managers (CSMs) based in Somerville, MA, reporting to the Senior Director of Customer... - regular in-office collaboration with local team expected) - Lead and coach a high-performing team of locally based Customer...

Location: Somerville, MA
Posted Date: 23 Jan 2026
Salary: $149000 - 165000 per year

Customer Success Manager

, Telus, Scale Ventures, and OurCrowd, TechSee is rapidly expanding globally. The Opportunity: The Customer Success...: Customer Success & Relationship Management Manage all aspects of customer relationships, including implementations, adoption...

Company: TechSee
Location: Boston, MA
Posted Date: 20 Jan 2026

Product Customer Success Manager- Vehicle Intelligence

is to protect life, capture truth, and accelerate justice. The Customer Success Services (CSS) team is here to simplify, amplify... for a mission that matters at a company where you matter. Product Customer Success Manager (Vehicle Intelligence) Department...

Company: Axon
Location: Boston, MA
Posted Date: 18 Jan 2026
Salary: $103500 - 165600 per year

Director, Data Engineering & Infrastructure (Customer Success)

. The Customer Success (CS) organization plays a pivotal role in helping customers get the most out of our products... The Director of Data Infrastructure & Engineering in Customer Success will serve as the technical anchor for the Customer...

Company: Toast Inc
Location: Boston, MA
Posted Date: 16 Jan 2026

Customer Success Manager - Legal Technology

position, including building and managing a small customer success team as the company grows.Key Responsibilities Customer...: Support the foundation of scalable customer success practices with the opportunity to lead and mentor others over time. MPI...

Company: Michael Page
Location: Boston, MA
Posted Date: 15 Jan 2026
Salary: $90000 per year

Education Customer Success Manager - Onshape

, support, and learning resources. As an Education Customer Success Manager, you will own relationships with assigned education.... This is an individual contributor role reporting to the Education Customer Success & Operations Manager. Ability to understand customers...

Company: PTC
Location: Boston, MA
Posted Date: 10 Jan 2026

Director, Customer Success & Growth

, partnership, or account management / customer success within ad tech, mar-tech, fin-tech, or digital marketing; experience... from Cambridge’s innovation hub with Link Ventures as our lead investor. Today, we’ve connected over $50 billion in potential client...

Posted Date: 02 Jan 2026