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Keywords: Director, Customer Success, Location: Boston, MA

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Director, Integrated Insights and Analytics

About This Role: As the Director, Insights & Analytics –you will be a key player on the Biogen NA Decision Sciences... priorities and building success-driven processes. This position will allow you to shape the Alzheimer's cross-functional team...

Company: Biogen
Location: Cambridge, MA
Posted Date: 28 Jan 2026

Director, Customer Success

that every customer interaction adheres to industry regulations. Role Summary General: The Director, Customer Success... will report to the Vice President of Customer Success. The Team: The Customer Success team at Gryphon AI is passionate...

Company: Gryphon AI
Location: Boston, MA
Posted Date: 30 Jan 2026

Director, Data Engineering & Infrastructure (Customer Success)

The Director of Data Infrastructure & Engineering in Customer Success will serve as the technical anchor for the Customer.... Partnering closely with Finance and Business Technology & Transformation (BTT), the Director will ensure that Customer Success...

Company: Toast Inc
Location: Boston, MA
Posted Date: 16 Jan 2026

Director, Customer Success & Growth

, partnership, or account management / customer success within ad tech, mar-tech, fin-tech, or digital marketing; experience... assets with 13,000 trusted advisors. Job Description: We are seeking a highly motivated and customer-obsessed professional...

Posted Date: 02 Jan 2026

Client Success Director, Salesforce Practice

About the Client Success Director role This role can be in our Boston office or Remote for those outside of MA The... Client Success Director (CSD), Salesforce Practice, leads a Client Success team within Verndale’s Salesforce practice...

Company: Verndale
Location: Boston, MA
Posted Date: 05 Nov 2025
Salary: $150000 - 200000 per year

Manager, Customer Success

, you will lead a team of Customer Success Managers (CSMs) based in Somerville, MA, reporting to the Senior Director of Customer... at 32,000+ organizations - including innovators like Adobe, JetBlue, FedEx, and Microsoft. Manager, Customer Success Somerville, MA (Hybrid...

Location: Somerville, MA
Posted Date: 23 Jan 2026
Salary: $149000 - 165000 per year

Product Customer Success Manager- Vehicle Intelligence

: Customer Success / Customer Success Services Reports to: Director, Customer Success Services Location: This role can be based... for a mission that matters at a company where you matter. Product Customer Success Manager (Vehicle Intelligence) Department...

Company: Axon
Location: Boston, MA
Posted Date: 17 Jan 2026
Salary: $103500 - 165600 per year

Customer Success Executive

Boston Area. Travel: 30-40% Reports to: Director of Customer Success, Major Accounts What You'll Do: Lead customers... for a mission that matters at a company where you matter. Your Impact: We are seeking a Customer Success Manager (CSM) who...

Company: Axon
Location: Boston, MA
Posted Date: 31 Dec 2025

Marketing Director, Customer Lifecycle

Director of Lifecycle Marketing to own and accelerate our customer journey strategy across a diverse product portfolio... programs with a mandate for rigorous experimentation to maximize Customer Lifetime Value (CLV). What You'll Do: Strategy...

Company: Constant Contact
Location: Boston, MA
Posted Date: 19 Dec 2025
Salary: $151200 - 189000 per year

Regional Director, Enterprise

/Opportunity/Relationship planning and sales methodology execution Partner with Sales Engineering, Consulting, Customer Success... of Enterprise Account Executives as a Regional Director, Enterprise GEO. The ideal candidate will have a history of leading a team...

Company: Smartsheet
Location: Boston, MA
Posted Date: 30 Jan 2026
Salary: $125000 - 175000 per year

Director of Sales, Americas - Bose Luxury

a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven... Audio Team (McIntosh and Sonus faber) is in search of a Director of Sales, North & South America. This Sales Leader for the...

Company: Bose
Location: Boston, MA
Posted Date: 30 Jan 2026

Senior Director of Channel Sales, AI cybersecurity, Remote

, and aligned incentive structures. Collaborate closely with direct sales, marketing, product, and customer success teams to enable...Senior Director of Channel Sales, AI cybersecurity, Remote About the Company We are a fast-growing, venture-backed...

Location: Boston, MA
Posted Date: 30 Jan 2026

Account Director, Sealights -- Northeast

Growth, and Marketing to drive account strategy, maximize customer value, and ensure long-term success. Engage with C-level..., feedback, and the pursuit of excellence, you’ll thrive here. About the Role As an Account Director at Tricentis...

Company: Tricentis
Location: Boston, MA
Posted Date: 30 Jan 2026

Market Executive - Innovation Economy Technology - Managing Director

Director You are customer focused, enjoy building relationships, leading teams, and providing financial advice... through business activities and relationship development Champion a culture of innovation and a customer centric mindset...

Company: JPMorgan Chase
Location: Boston, MA
Posted Date: 30 Jan 2026

Director, Value and Access Payer Marketing, Oncology (on-site Seaport MA)D

development and success of EMD Serono’s Access Value Proposition for the oncology brands. This includes deep customer insight... not offer sponsorship for work authorization. External applicants must be eligible to work in the US. Your Role: The Director of Value...

Company: Merck Group
Location: Boston, MA
Posted Date: 30 Jan 2026

Director, Mobile Software Engineering

As the Director of Mobile Engineering, you'll set the vision, strategy, and execution framework for our mobile..., and exceptional user experiences. Partner with executive leadership to align mobile roadmaps with business objectives, customer...

Company: Draft Kings
Location: Boston, MA
Posted Date: 30 Jan 2026

Divisional Director, Case Management - East

Job Title: Divisional Director, Case Management - East Location: Cambridge, MA About the Job Join the team... Director, Case Management - East serves as a trusted member of the Divisional Rare Disease leadership team, providing strategic...

Company: Sanofi
Location: Cambridge, MA
Posted Date: 29 Jan 2026

ASSOCIATE DIRECTOR, LAUNCHPAD, Center for Career Development

through a wide range of experiential learning opportunities. The Associate Director oversees all aspects of the Launchpad... to these valuable experiences as an on-ramp to future career success. As a member of the Center for Career Development (CCD...

Location: Boston, MA
Posted Date: 29 Jan 2026
Salary: $72000 - 93400 per year

Key Account Director, Client Services

The Key Account Director (KAD) is a vital client-facing role within the Client Services team at 829, tasked... client retention strategies based on continuous feedback and performance data to ensure contract renewal and strong customer...

Company: 829 Studios
Location: Boston, MA
Posted Date: 29 Jan 2026
Salary: $120000 - 140000 per year

Sr. Director, Global Security Technology

Job Category: Security Job Description: Position Title: Senior Director, Security Technology Operations Location... - Hybrid: Boston, Dallas, or Ashburn Your role The Senior Director, Global Security Technology acts as a strategic advisor...

Company: Digital Realty
Location: Boston, MA
Posted Date: 29 Jan 2026