more at About the Opportunity DMI is looking for a Service Desk Quality Analyst to support a federal customer in the DC Metro area.... Duties and Responsibilities: Manage a Quality Assurance Program to ensure the Service Desk is delivering quality support...
About the Opportunity DMI is seeking a skilled and customer-focused Service Desk Analyst – Tier 2 to support... and weekends. Qualifications Education and Years of Experience: 4–5 years of experience in a Service Desk or technical...
more at www.dminc.com. About the Opportunity DMI is seeking a dedicated and experienced Service Desk Level II to manage Tier 1... client’s Tier 1 Service Desk team to meet established Service Level Agreements (SLAs) and performance metrics. Mentor...
Datawiz, a GTSC company, seeks Service Desk Analysts to provide first-level technical support to a federal client... Service Desk environment. Proficiency in Microsoft Office and Windows Operating Systems. Familiarity with ServiceNow...
certification in ACTIVE status: CCNA Security CySA+ GICSP GSEC Security+CE CND SSCP 3+ Years' experience as a service desk...Zachary Piper Solutions is seeking a Help Desk Technician to support an Army National Guard program, fully onsite...
Description Transparency matters! While we’re not actively hiring for a Tier 1 Customer Service Analyst... available. Responsibilities: The Tier 1 Customer Service Analyst will: Provide first-tier customer-facing support for tickets received via...
more at About the Opportunity DMI, LLC is seeking a Microsoft 365 First Release Support Analyst to support a government client... Microsoft 365 functionality in a highly regulated environment. This is not a help desk role and does not involve software...
& maintenance, enterprise data management, service desk support and IT training. MEANINGFUL WORK AND PERSONAL IMPACT... US Citizenship Required: Yes Job Description: Transform technology into opportunity as a Technical Trainer + Systems Analyst...
Financial Systems Analyst Conservation International protects nature for the benefit of humanity. Through science... the day-to-day operation of the organization by responding to help desk requests from system users globally...
stakeholder and Service Desk processes and tool interoperability. Define, measure, and report on the client’s incident lifecycle...Overview: The Case Management Analyst (CMA) supports the client’s cyber incident report case management and workflows...