Description Transparency matters! While we’re not actively hiring for a Tier 1 Customer Service Analyst... available. Responsibilities: The Tier 1 Customer Service Analyst will: Provide first-tier customer-facing support for tickets received via...
in Arlington, VA. The ideal candidate will have a strong background in customer service and technical troubleshooting... Desk inquiries via phone or email providing Tier I support. Log, prioritize, and track service requests using ServiceNow...