., ITIL, HDI, CompTIA A+, Certified Help Desk Manager (CHDM) Overview We are seeking a IT Help Desk Manager (HDMGR... years’ experience in IT support or help desk roles, with at least 2-3 years in managing a team of help desk technicians...
Job Description: Manage Help Desk operations for IT-AMS users nationwide, ensuring responsive Tier 1 and Tier 2... Responsibilities: Supervise multi-tier help desk team supporting 1,000+ users. Track, analyze, and report support trends...
Help Desk Project Manager Responsibilities/Requirements: · On-site, 5 days a week at the client site in DC · Act... · Manage day-to-day operations and supervise the service desk team · Coordinate with the help desk manager and service desk...
Systems is seeking a Helpdesk Lead to provide support to our government customer on an upcoming opportunity. The Help Desk... Lead who will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III...
year supporting macOS and remote access tools Minimum 3 years in an IT call center or help desk environment Minimum 3...Summary: The Tier 1 IT Service Desk Representative provides frontline support for end-users by diagnosing...
Job Purpose: The Service Desk Manager provides leadership and daily supervision to the service desk team, ensuring... of contact, the service desk team—under the Service Desk Manager’s direction—troubleshoots hardware, software, PC, and printer...
and motivated Service Desk Manager for a Full-Time position. Job Overview: Provides daily supervision and direction to staff who...: Associates degree or equivalent experience. At least 5 years’ experience managing an IT service desk. Strong demonstrated...
Experience: At least 5 years of management in IT Service/Help Desk operations (preferably Federal or enterprise-scale.... Description Mission Objectives - The Service Desk Manager is responsible for the daily oversight and operational execution of the Library...
a highly seasoned On-Demand Contracts Manager to support our rapidly growing federal contracting operations as we pursue large... OASIS+, Seaport NxG, FAA eFAST, GSA MAS, and 8(a) STARS III, and deep capabilities in IT, Cybersecurity, Healthcare...
is an opportunity to make a difference in someone's life. Whether it's helping someone choose one of our communities as their home... desk team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties...
's with 8+ years of IT Service Desk support experience (or commensurate experience) Clearance Required: US citizenship... how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things...
's with 2-5 years of IT Service Desk support experience (or commensurate experience) Clearance Required: US citizenship... how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things...
a personal impact as the IT Operations Manager leading our Service Desk, overseeing ServiceNow administration and processes... are our differentiator. As the IT Operations Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on the IT...
is required. NEOSTEK, Inc. is looking for an IT Operations Manager who manages a team of system engineers, network engineers, and help desk... clearance with eligibility for Sensitive Compartmented Information (SCI) access. 7+ years managing a help desk and/or IT...
of Help Desk requests received via email, voice mail and web app · Refer HD requests to manager and/or Information Technology... knowledge base articles · Obtain information from IT team to accelerate open Help Desk ticket resolution/closure...
and ongoing projects. Participate in IT meetings to discuss help desk trends and contribute to problem-solving discussions... or a combination of certifications and technical training will also be considered. 1–3 years of experience providing IT or help desk...
such as desktops, laptops, peripherals, and mobile devices for employees. This person will support the IT manager for an approximately... yards apart Minimum Qualifications: 2 – 5 years help desk technician experience Ability to obtain Secret clearance...
, which will include help desk issues, end user support. · Work closely with users to gather reporting/dashboard requirements...TITLE: IT Rpt Spec LOCATION: Washington DC/ Hybrid on-site 3x/week MINIMUM EDUCATION: Bachelor’s degree in IT...
basic reporting systems, which will include help desk issues, end user support. Work closely with users to gather...Job Description: Short Description: IT Reporting Specialist Complete Description: Duties and Responsibilities...
, along with installation and on-site maintenance, including help desk services. Responsibilities Coordinate and oversee day-to-day... Knowledge of and experience with help desk support and operations. Knowledge of networking and network-based software...