Summary: The Tier 1 IT Service Desk Representative provides frontline support for end-users by diagnosing... Requirements: Strong communication and customer service skills are essential, as the Tier 1 IT Service Desk Representative serves...
and with minimum supervision Provide continuous status updates to Remedy work logs to be viewed by Service Desk Analysts and by the... certifications or a higher education degree in IT related field are required Strong customer service skills. Excellent oral...
experience preferred) Minimum of 3 years of experience in: IT Call Center or Service Desk environments Active Directory...Responsibilities Peraton is seeking an experienced Tier 2 Technical Support Representative that will provide advanced...
experience preferred) Minimum of 3 years of experience in: IT Call Center or Service Desk environments Active Directory...Responsibilities Peraton is seeking an experienced Tier 2 Technical Support Representative that will provide advanced...
in Washington DC at least 3 days a week. Experience operating an IT service desk operations that includes Tiers 1 through 3... seeks an experienced Technology Program Manager to leading a large IT Service Desk and Engineering Support Program...
Tier 2 Technology Support Services Contractors designated for the IT Service Desk Representative role must possess the... technical expertise, communication skills, and customer service orientation necessary to support a dynamic IT service...
: Strong communication and customer service skills are essential, as the Tier 1 IT Service Desk Representative serves as the first point... PowerShell training Technical Proficiencies: All Tier 1 and Tier 2 technical skills Advanced PowerShell scripting...
Additional Requirements: Strong communication and customer service skills are essential, as the Tier 1 IT Service Desk... Certification Technical Proficiencies: All Tier 1 technical skills Advanced OS troubleshooting (Windows, macOS, iOS, Android...
Responsibilities We are looking for a skilled and proactive Tier 2 Service Desk Representative to join our IT support... Responsibilities: Provide Tier 2 support for technical issues escalated from Tier 1 Service Desk, focusing on diagnosing...