. Under general direction, the Account Manager is responsible for both directly managing customer accounts as well as supporting data... for managing customer quote preparation including supporting documents. Provides support for business planning, sales analysis...
Austin, TX Minneapolis, MN Denver, CO Atlanta, GA Manage Tier 1 support team performance, ensuring adherence to case... to improve CSAT scores and overall customer experience. 3-5 years of experience in customer support leadership, preferably...
Austin, TX Minneapolis, MN Denver, CO Atlanta, GA Manage Tier 1 support team performance, ensuring adherence to case... to improve CSAT scores and overall customer experience. 3-5 years of experience in customer support leadership, preferably...
We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support... with outstanding customer service skills Entry of time sheets, expense reports and documentation on or before deadline Keep up...
We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support... and assessment skills Excellent written/verbal communication skills Must be a team player with outstanding customer service skills...
We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support... and assessment skills Excellent written/verbal communication skills Must be a team player with outstanding customer service skills...
We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support... with outstanding customer service skills Entry of time sheets, expense reports and documentation on or before deadline Keep up...
Overview/Job Summary The IT Support Tier I Technician is responsible for providing IT end user support and software... and technical troubleshooting skills 5+ Years IT customer support/help desk experience Working Knowledge of ITIL v3 Foundations...
on OE Tier 1 projects with direct progression to Directorship? On offer is the chance to take ownership of high-impact..., you will manage OE Tier 1 projects, serve as the specialized point of contact for customers, and communicate technical requirements...
of Tier I Support, you will lead our global team of Tier 1 Product Support Specialists and Consultants, ensuring timely... members through 1:1s, goal setting, and career planning Partner with Tier II support and support operations to ensure...
Customer Success Manager At Lexipol, our mission is to create safer communities and empower the individuals on the... closely with other components of the larger Customer Experience team such as Professional Services, Customer Support, and the...
, compliant, and on‑time product to our customers within a Tier 1 Just‑In‑Time (JIT) manufacturing environment. This role oversees... quality experience in Tier 1 automotive manufacturing, with at least 5 years in a leadership role. Strong knowledge of IATF...
will have direct responsibility for DC GPU business development at one or more Tier 1 server OEM partner, which includes analysis... professional for the role of Manager, Business Development to play a key role within the Data Center GPU (Instinct™) Business Unit...
will have direct responsibility for DC GPU business development at one or more Tier 1 server OEM partner, which includes analysis... professional for the role of Manager, Business Development to play a key role within the Data Center GPU (Instinct™) Business Unit...
Manager of Technical Support. What you will be responsible for: Provide high quality customer support to Fullpath... of experience in troubleshooting for SaaS products At least 1-year of experience working with Tier 1 Lead /Tier 2 support...
to customer trouble reports. Collaborate closely with the Lead Technical Support Technician and Technical Support Manager...Join Sangoma as a Tier I Technical Support Technician, where you will be at the forefront of our telecommunications...
field or equivalent practical experience Minimum of 2 years customer support/help desk experience as a Tier 1 or Tier 2... from home. IT Tier 2 Support Agents report to the IT Helpdesk Manager. Job Summary: Demonstrates proficiency in Helpdesk...
procedures to identify, resolve, or escalate issues to the End User Support Technician Tier 3 and the Technical Account Manager... guidance on basic technical topics to Tier 1 technicians. Provide onsite technical support to the client when requested by the...
to the End User Support Technician Tier 4 or the Technical Account Manager. Documents and monitors service requests to ensure... and 2 technicians. Provides training and coaching and acts as an escalation point for Tier 1 and 2 Support Technicians...
improvements and communicate to team manager Skills 1-2 years in customer service, hardware or wellness products strongly.... This is a full time, non-exempt role. Requirements Responsibilities Handle direct customer inquiries and/or escalated support...