of Tier I Support, you will lead our global team of Tier 1 Product Support Specialists and Consultants, ensuring timely... (Philippines, US, and Ireland) team of Tier I support professionals Own and continuously drive improvements around our Support...
Senior Help Desk Technician can turn to the Service Delivery Manager for guidance and support. RESPONSIBILITIES & TASKS... per week LOCATION: Smyrna, GA LEAVE ENTITLEMENT: 15 days per year RESPONSIBLE TO: Service Desk Manager OVERVIEW The...
with the Membership Manager to support coaching, development, and performance improvement. Schedule & Work Expectations... tours and ensure timely follow-up communication Support the enrollment process by guiding prospects through next steps...
Manager will lead a high-tier team of specialists focused on the technical health, data integrity, and backend stability... do as a Support Manager Technical Team Leadership: Manage and mentor a team of Technical Support Specialists and Support Analysts...
demands and to resolve work issues. Monitors system trouble ticket queue to maintain Tier 1 service level support. Performs...
to ensure IT resources meet workload demands and to resolve work issues. Monitors system trouble ticket queue to maintain Tier... 1 service level support. Performs related responsibilities as required. MINIMUM QUALIFICATIONS: A high school...
system trouble ticket queue to maintain Tier 1 service level support. Performs related responsibilities...
, procedures, and best practices. Escalate unresolved issues to Tier 3 support. Maintain a detailed, advanced working knowledge...This position assists staff with technical support of desktop computers, applications and related technology...
and reconciliations. Provide Tier 1 support for benefits system issues, assisting team members and end users with access, navigation...Job Summary: The Benefits Systems Support Specialist is responsible for the administration and maintenance of technical...
including, but not limited to, serving as primary second tier support, and first tier support, when assigned. - Identifies... above average on competency tests. - Performs 2nd tier support for systems (see skills above) - Demonstrates courteous customer service support...
Responsibilities & Qualifications The Novelis IT Infrastructure team is seeking a Deskside Support Engineer. The... person in this role will report to the Manager Global Digital Workplace Services. The ideal candidate will provide hardware...
collaboration with the Customer Support Manager, other Team Leads, and cross-functional teams to ensure exceptional customer service... of the Customer Support Team, managing a group of 6-8 direct reports across Tier 1, Tier 2, and Tier 3 agents. Mentor, coach...
to: Manager of Technical Support, Tier 2 Work closely with Law Enforcement customers to ensure a stellar experience with Axon... the tier 1 support team by answering questions, aiding in troubleshooting efforts, and training Log & provide detailed...
. What You'll Do Location: Atlanta, GA Reports to: Manager, Technical Support Work closely with Law Enforcement customers... their systems are fully functional after troubleshooting Assist the tier 1 support team by answering questions, aiding...
available. HumanTouch is looking for a Tier 1 Help Desk Technician to support our IT Service Desk for a federal government customer...Description Transparency matters! While we’re not actively hiring for a Tier 1 Help Desk Technician at this moment...
Description The Strategic National Stockpile (SNS) Group at Leidos currently has an opening for a Project Manager (PM...), to serve as the project manager for Office of State, Local, Tribal and Territorial Preparedness (OSLTTP) program office team...
Description The Strategic National Stockpile (SNS) Group at Leidos currently has an opening for a Project Manager (PM...), to serve as the project manager for Office of State, Local, Tribal and Territorial Preparedness (OSLTTP) program office team...
Description The Strategic National Stockpile (SNS) Group at Leidos currently has an opening for a Project Manager (PM...), to serve as the project manager for Office of State, Local, Tribal and Territorial Preparedness (OSLTTP) program office team...
-of-life journey? Then you might be exactly who we’re looking for. We’re scouting for an RN Case Manager extraordinaire... we’ve had the pleasure to serve, and earned top-tier reviews for employee satisfaction, happiness, and purpose. Perks...
. Responsibilities: Provides on-site support to Field Marketing Manager for Tier 1 grand openings in priority markets Leads... and ensures seamless execution of field marketing efforts. What You'll Do: Provides on-site support to Field Marketing Manager...