Shields Health Solutions is seeking an IT Tier 2 Support Agent to join the IT Helpdesk Team. This role provides a point... from home. IT Tier 2 Support Agents report to the IT Helpdesk Manager. Job Summary: Demonstrates proficiency in Helpdesk...
Description & Requirements Maximus is seeking a Tier 2 IT User Support Specialist to support work with a Health... client remotely. The Tier 2 Support Agent works under established plans to collect, verify, and analyze support...
Description & Requirements Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health... client remotely. The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service...
Description & Requirements Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health... client remotely. The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service...
. Training is an intensive 3 weeks from 8:30 AM to 5 PM. Short stint work history will likely not make it to the interview.... Candidates must have the ability to transport equipment from office to home (micro desktop, 2 monitors, keyboard, mouse, headset...
: Answering incoming phone calls in a fast paced environment Resolving Tier 1 level issues Reviewing taxpayer accounts..., telecommunications (not technical support) Experience Preferred: Experience with participating in process improvement activities...
. If using a 5G router, please bring this on day 1 so the IT department can prepare it to work with issued equipment. Short... stint work history will likely not make it to the interview. Call center history should not be switchboard operation...
. Qualifications: Experience: 2-4 years of experience in sales, account management, or agent support, preferably in the insurance... as a liaison between Sales and Agent Support, ensuring that escalated concerns are routed appropriately. Must reside in the...