for one another. Be humble. Make work personal. We are looking for a highly motivated and customer-focused Customer Retention Advisor... and team performance metrics, including retention rates, customer satisfaction, and call handling time. Stay...
Technical Support Advisor to join our team. The ideal candidate will excel at delivering outstanding customer experiences..., or trends to supervisors to support process improvement and customer retention. Meet performance metrics related to service...
and not in Spanish. Thank you. ABOUT THE ROLE & TEAM: The Senior Customer Success Advisor manages customer contract performance post...-delivery, ensuring service quality and satisfaction. They support customer success plans and coordinate with account teams...
follow-up initiatives. Develop customer retention strategies and implement initiatives to enhance the overall customer... accounts. Demonstrated ability to improve customer retention rates and NPS. Strong interpersonal, communication...
. Job Summary The Senior Technical Account Manager is a highly experienced, strategic advisor who supports Equinix's most critical... and complex customers across both digital and physical infrastructure. This role blends deep technical acumen with customer...