importante grupo del sector salud se encuentra en la búsqueda de un Líder de Implementación de Soluciones Genesys Cloud... cuando se requiera Responsabilidades principales Liderar la implementación de soluciones Genesys Cloud para Contact Center...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
A general tech company in Bogotá seeks an experienced AI Sales Specialist to drive sales in its AI portfolio. The role requires expertise in enterprise SaaS technology sales, a strong track record in meeting sales targets, and the ability t...
A leading technology company is seeking an AI Sales Specialist in Bogotá, Colombia. The role focuses on driving sales and AI initiatives. Candidates should have 7+ years in enterprise SaaS sales and the ability to influence C-suite stakehol...
-on experience with contact center platforms (e.g., NICE, Genesys, Avaya, Twilio). Experience managing IVR configurations, ACD call..., ability to manage and analyze call data sets. Knowledge of workforce management and call monitoring tools (e.g., Genesys...
-on experience with contact center platforms (e.g., NICE, Genesys, Avaya, Twilio). Experience managing IVR configurations, ACD call..., ability to manage and analyze call data sets. Knowledge of workforce management and call monitoring tools (e.g., Genesys...
documentation as needed Experience with other UC/Contact Center platforms (Avaya Aura, Cisco UCCE, Genesys, Microsoft Teams voice...
includes, includes Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys Outbound, Genesys... Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP, Genesys SMS, Speech Analytics, Proactive Notification, Call Back...
en: - Telefonía IP/VoIP - Administración de PBX (Avaya, Cisco, Genesys o similares) - Sistemas de grabación (NICE, Verint, Quality...: - Telefonía IP/VoIP, protocolos SIP, RTP, QoS - Configuración y mantenimiento de PBX (Avaya, Cisco, Genesys, Mitel, Asterisk...
. - Gestión del Cambio: PROSCI o metodologías similares. - Herramientas (deseable): Salesforce, Genesys, Siebel, Power BI...
de plataformas de telefonía y contact center Go Contact Genesys OCM u otros Competencias clave Análisis estadístico...