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Keywords: AI Customer Experience Manager, Location: Boston, MA

Page: 1

AI Customer Experience Manager

, come build the future together. The Crown Is Yours As an AI Customer Experience Manager, you’ll drive the evolution... of AI-powered support within our Customer Experience Team. You’ll manage the optimization, evaluation, and deployment of AI agents...

Company: DraftKings
Location: Boston, MA
Posted Date: 18 Dec 2025
Salary: $84000 - 105000 per year

Customer Experience Operations Manager

, & Customer Success leaders and teams. Your role is pivotal in enhancing the efficiency and efficacy of our customer experience... Customer Experience/Operations with direct experience in Customer Success, Professional Services, Support, or Renewals...

Company: Benchling
Location: Boston, MA
Posted Date: 18 Dec 2025
Salary: $129500 - 155400 per year

Principal Customer Experience Program Manager

The Principal, Customer Experience Programs Manager leads cross-functional initiatives that shape how Klaviyo customers.... You will independently drive and execute key customer enablement initiatives - such as evolving our Power Up experience, improving the...

Company: Klaviyo
Location: Boston, MA
Posted Date: 23 Nov 2025

Senior Program Manager, Experience & Inclusion

a passionate Senior Program Manager to design and execute programs that enhance our employee experience across our North America... offices and remote environments. This role will have peers in LATAM, EMEA & JAPAC. This role reports to the Experience...

Company: HubSpot
Location: Cambridge, MA
Posted Date: 17 Dec 2025
Salary: $90400 - 135600 per year

Lead Product Manager, Developer Experience

Product Manager of Developer Experience who will craft and drive the vision for our internal development environment... in engineering velocity, developer experience, and quality. Make Developers Your Customers: Treat Klaviyo engineers as the primary...

Company: Klaviyo
Location: Boston, MA
Posted Date: 20 Nov 2025

Enterprise Customer Success Manager - Boston

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective... customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth...

Company: Datadog
Location: Boston, MA
Posted Date: 17 Dec 2025

Manager of Customer Service

managers and residents. Position Overview We are seeking a Manager of Customer Service to lead our on-site customer service... years of customer service experience, with at least 1–2 years in a supervisory or management role. Experience managing call...

Location: Cambridge, MA
Posted Date: 17 Dec 2025
Salary: $25 - 30 per hour

Manager - Customer Journey

Salary range: $138,343.00 to $180,789.00 Job Summary The ManagerCustomer Journey is a strategic leadership role...-Centric Design: Ensure customer needs are at the core of all service and experience design initiatives. Collaborate...

Company: Iberdrola
Location: Boston, MA
Posted Date: 17 Dec 2025
Salary: $138343 - 180789 per year

Senior Customer Success Manager

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first... in Boston for our hybrid working model. Our ideal candidate will have 7+ years experience working in Customer Success...

Company: MongoDB
Location: Boston, MA
Posted Date: 14 Dec 2025

Customer Success Manager (m/f/d)

. Your Responsibilities We are hiring a Customer Success Manager, based in Boston. This role sits at the core of our business. It provides... customer experience. Your Profile 5–7 years of experience in Customer Success, Consulting, Account Management...

Company: Jedox
Location: Boston, MA
Posted Date: 12 Dec 2025

Manager, Airport Customer Operations

this job ​This job is a member of the Hubs and Gateways Team, within the Customer Experience Division. ​Responsible for the efficient use... in a professional and positive manner to all customers Assists Directors with Customer Service Manager interviews and selections Aids...

Location: Boston, MA
Posted Date: 12 Dec 2025
Salary: $96000 - 131000 per year

Customer Success Manager

Parakeet's Managed Service Company, Outbound Sales Pro is looking for a Customer Success Manager (CSM) HQ: Boston..., professional services, and many other markets We’re looking for a Customer Success Manager who can onboard new clients and help...

Company: Parakeet
Location: Boston, MA
Posted Date: 12 Dec 2025

Securities Services - Customer Success Manager - Vice President

Transform the customer journey by turning product insights into meaningful relationships. As a Customer Success Manager... of experience or equivalent expertise in customer success roles in product or technology. Demonstrated ability to influence product...

Company: JPMorgan Chase
Location: Boston, MA
Posted Date: 12 Dec 2025
Salary: $118750 - 187500 per year

Customer Success Manager-Federal

us on , or . Job Description The Federal Customer Success Manager (CSM) is a critical role to deliver our next phase of growth in CyberArk... and other key data points. Identify and communicate areas for improvement in the customer experience including both product...

Company: CyberArk
Location: Boston, MA
Posted Date: 11 Dec 2025
Salary: $82000 - 120000 per year

Customer Success Manager-Federal

us on , or . Job Description The Federal Customer Success Manager (CSM) is a critical role to deliver our next phase of growth in CyberArk... and other key data points. Identify and communicate areas for improvement in the customer experience including both product...

Company: CyberArk
Location: Boston, MA
Posted Date: 11 Dec 2025
Salary: $82000 - 120000 per year

Customer Success Manager, AI Security

Cato Networks is seeking a highly technical and business savvy Customer Success Manager (CSM) in the Northeast to drive... customer adoption, ensure value realization, and lead renewal and upsell conversations for our AI Security platform. This role...

Company: Cato Networks
Location: Boston, MA
Posted Date: 11 Dec 2025

Customer and Community Marketing Manager, Copperleaf

strategy to deliver the highest value. At IFS Copperleaf, we're collaborative, customer-focused, and passionate about creating... solutions that have a real-world impact. Candidates based in East Coast time zone preferred The Customer & Community...

Company: IFS
Location: Boston, MA
Posted Date: 03 Dec 2025
Salary: $105000 - 120000 per year

Bilingual Customer Account Manager (English & Spanish) - T5647 Boston, MA

Job Description What is a Customer Account Manager (CAM)? At Advance Auto Parts, a Customer Account Manager (CAM..., etc. Proactively communicate with Store Team on a regular basis to ensure that customer expectations concerning product availability...

Location: Boston, MA
Posted Date: 03 Dec 2025

Customer and Community Marketing Manager, Copperleaf

strategy to deliver the highest value. At IFS Copperleaf, we’re collaborative, customer-focused, and passionate about creating... solutions that have a real-world impact. Candidates based in East Coast time zone preferred The Customer & Community...

Company: IFS
Location: Boston, MA
Posted Date: 02 Dec 2025
Salary: $105000 - 120000 per year

(Boston, MA) Sr. Customer Success Manager I, RMM

to what they do best: building the businesses they love. Bready* to make a change? As a Senior Customer Success Manager, Toast's way of saying... an “Account Manager”, you serve as the customer's main point of contact, trusted advisor, and drive a wide variety of customer...

Company: Toast Inc
Location: Boston, MA
Posted Date: 27 Nov 2025
Salary: $96000 per year