that ladder to the overarching editorial standards. Develop content across the full customer journey—including upper-funnel brand... others. Position Overview As a Manager of Writing, you’ll help inspire and elevate a team of writers to bring our brand to life...
and talented people who are dedicated to our customer’s success. We empower our teams, contribute to our communities, and operate... reading! Leidos is seeking a Manager of Transmission Line Engineering in our Framingham, MA office who will work as a leader...
Salary range: $138,343.00 to $180,789.00 Job Summary The Manager – Customer Journey is a strategic leadership role... within the Digital Product and Customer Journey team at Avangrid. This position is responsible for designing, managing...
manager, Customer Success Operations manages contract performance post-delivery by executing a success plan and supporting the... culture. Are you ready to redefine air travel? The journey starts here, with you at SITA. ABOUT THE ROLE & TEAM The...
to redefine air travel? The journey starts here, with you at SITA. ABOUT THE ROLE & TEAM The Customer Operations Manager... manages contract performance post-delivery by executing a success plan and supporting the customer-facing account team. The...
(Donnelley Financial Solutions) is seeking our first-ever Customer Success Operations Manager to build and scale the operational...-functional initiatives to improve customer journey mapping and touchpoints Help with training and enablement efforts to drive...
their own destiny. The Customer Success Manager will join a team focused on nurturing the growth and retention and success... our software at scale. The CSM is responsible for coaching a wide variety of customers throughout the customer journey through...
leadership and team. As a Customer Experience Manager, your role will include: Manage day-to-day US team operations, including... impact. With the recent acquisition by Strava accelerating our journey, now is a really magical time to join 🚀 The Team...
like Adobe, JetBlue, FedEx, and Microsoft. Customer Success Manager Join our dynamic team in Somerville as a Customer Success... Manager, reporting into the Director of Customer Success, where you'll have the opportunity to make a significant impact...
engagement value delivered to Forrester’s clients. The Customer Success Manager will orchestrate the customer journey through... and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build...
like customer journey mapping and voice-of-customer feedback to make every interaction unforgettable. Create Engagement... our implementations, and once they are live. We take pride in our world-class renewal rates, and Customer Success is an essential part...
Description: This hybrid role combines Customer Operations (CS Ops) responsibilities with PMO support for the company...’s strategic shift toward Customer Centricity (CBP). The CBP is an organization-wide transformation encompassing business, cultural...
Senior Customer Success Manager is charged with ensuring that both the customer and athena performs all the duties... and responsibilities under each party’s purview in athena’s unique co-sourcing model. Position Summary: As a Customer Success Manager...
, and efficient experience across all touchpoints, from handling orders and inquiries to proactively improving the customer journey... journey starts with an interview with the Talent Acquisition Manager (30 mins). Then a face-to-face (virtual) meeting...
-to-value journey and to protect recurring renewal revenue and expand customer NRR (Net Retention Rate) Develop.... At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise...
Senior Customer Success Manager is charged with ensuring that both the customer and athena performs all the duties... and responsibilities under each party’s purview in athena’s unique co-sourcing model. Position Summary: As a Customer Success Manager...
others. Position Overview The Strategic Account Manager orchestrates and executes the health system strategy and expanding patient... patient outcomes. Analyze the treatment journey across the local system of care in order to identify opportunities to work...
Outstanding Territory Sales Manager opportunity for a medical sales professional who is looking to make an impact... of all company products and services and deliver year-over-year growth in the territory. Build strong customer and industry...
work/life effectiveness. Information at a Glance Job Title: Sr. Field Sales Manager, East Travel Required?: Travel..., healthier future for all. The Colgate Oral Pharmaceuticals (COP) team is seeking a Sr. Field Sales Manager to support the East...
. By combining operational expertise with technology, data, and AI, we’re transforming every aspect of the customer journey...Job Title: Security & Compliance Manager Location: Downton Boston, MA Compensation: $137K + 15% Bonus and Full...