-class Workforce Management function from the ground up. As our Performance Analyst, you’ll go beyond traditional reporting... firefighting into proactive, data-powered decision-making. About the role As a Performance Analyst, you’ll act as the bridge...
requirements (e.g., performance, security, scalability). Proactively identify risks, issues, and dependencies, proposing... as a Business Analyst, including at least 2 years in a Senior or Lead position. Mandatory experience with a Web Application, SaaS...
. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands... — and that's where you come in. About the Role We’re hiring a Data Analyst to support the operations of our contact center and BPO teams. You’ll play...
in. Role Overview We are seeking a detail-oriented and proactive Real Time Analyst to join our Workforce Management (WFM...) team. In this crucial role, you will monitor intra-day performance, manage workforce-related activities, and ensure...
Overview Job Overview The Real-Time Analyst (RTA) is responsible for managing and monitoring real-time resource.... This role involves live monitoring, data analysis, and proactive problem-solving to optimize workforce efficiency and client...
performance Recognize and initiate escalation process for systems outages and submit problem tickets to the hot desk, initiate..., with the ability to coordinate multiple projects’ data simultaneously Direct experience as a workforce management RTA for min...
in the community. Job Description The Real-Time Analyst (RTA) is a key member of our WFM team, responsible for monitoring... of real-time workforce management, excellent analytical skills, and the ability to make on-the-spot decisions to enhance...
-based finance systems environment. This position is perfect for a seasoned analyst or an aspiring manager who thrives..., with 65% of our workforce globally distributed and is publicly listed on the London Stock Exchange ('TENG'). We were the first...
-based finance systems environment. This position is perfect for a seasoned analyst or an aspiring manager who thrives..., with 65% of our workforce globally distributed and is publicly listed on the London Stock Exchange ('TENG'). We were the first...