of activities and training materials - from workbooks to PPT visuals to case studies to structured learning exercises..., etc. Training Support: Managing the entire 'learning experience' by ensuring proper planning and execution of learning activities...
Job Overview/Summary The Training Associate/Facilitator plays a key support role in the delivery of virtual training... Experts (SMEs), the Training Associate helps ensure training sessions run smoothly, learner issues are addressed promptly...
Job Overview/Summary The Training Associate/Facilitator plays a key support role in the delivery of virtual training... Experts (SMEs), the Training Associate helps ensure training sessions run smoothly, learner issues are addressed promptly...
. About the Role The Associate Director, Training and Quality will serve as a single point of contact for clients and Concentrix... leaders, ensuring the effective execution of training and quality initiatives. Responsibilities Single point of contact...
Description This is a full-time, on-site role for a Training Associate for Medical Representatives based in Quezon City. The Training Associate... will design, plan, and conduct training programs to enhance the knowledge and skills of medical representatives. Key...
Associate Manager - Customer Service Quality & Training Key responsibilities ● Quality Monitoring: Listen.... ● Process Improvement: Identify recurring root causes and recommend changes to scripts, knowledge base, training or workflows...
We are seeking a highly motivated and organized Associate to handle Training and Recruitment. This position... and a keen eye for identifying top talent. Coordinate the logistics, scheduling, and execution of internal training programs...
and drive the family empowerment function. You'll be in charge of managing our family training pipeline, pushing families... to reach their maximum potential and to obtain best-in-class clinical training to best care for others. Uplift our families...
, knowledge base, training or workflows. Calibration: Adhere to regular calibration sessions with managers to align scoring... and expectations. Quality Support for inbound agents: Assisting the inbound operations complex escalation & customer disputes. Training...
and drive the family empowerment function. You'll be in charge of managing our family training pipeline, pushing families... to reach their maximum potential and to obtain best-in-class clinical training to best care for others. Uplift our families...
, module designing, evaluating training feedback, and providing recommendations to further enhance the effectiveness... development, module designing, evaluating training feedback, and providing recommendations to further enhance the effectiveness...
and Customer Care operations. In this role, you will be responsible for designing, delivering, and evaluating impactful training... Do In this role, you will: Design and Facilitate Targeted Training: Develop and deliver engaging training modules-using classroom...
Job Description: Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify... experience for both agents and support (Ex. AMs). Develop materials and conduct Foundation Skills Training (FST) when...
Conduct online 1-on-1 and batch trainings with clients Assist in onboarding new UTAK clients Deliver in-depth training... to enhance training effectiveness Prioritize customer needs by conducting regular check-ins and addressing inquiries to support...
training on product usage, emphasizing key features, perks, and benefits Apply problem-solving skills to address client needs... system to enhance training effectiveness Prioritize customer needs by conducting regular check-ins and addressing inquiries...
Job Description: Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify... experience for both agents and support (Ex. AMs). Develop materials and conduct Foundation Skills Training (FST) when...
Join our dynamic Instrument Referential team , a key function within Global Markets, responsible for the setup and lifecycle management of variable income products across our systems. The team operates from 8 AM to 6 PM London time, ensurin...
Join our dynamic Instrument Referential team , a key function within Global Markets, responsible for the setup and lifecycle management of variable income products across our systems. The team operates from 8 AM to 6 PM London time, ensurin...
Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative-Nightshift working onsite in Novaliches , you'll be a part of bringing humanity to business. #experienceTTEC. Our employee...
Lead recovery training sessions for cancelled VAs re-entering the system, based on gaps in skills or billing quality... Deliver structured feedback and escalate retraining needs as required Instruction & Training Delivery (20%) Teach core...