Communication Skills Strong customer service focus Ability to empathize with the customer Prioritizing customer needs Good... problem solving , reasoning and analytical skills Negotiation and influencing skills About Us: EXL (NASDAQ: EXLS...
Job Description: Join our team as a Customer Service Representative, where you'll handle billing transactions... attitude, you'll deliver exceptional service experiences while contributing to our collaborative environment. If you're ready...
Job Description: Join our team as a Customer Service Representative, where you'll handle billing transactions... attitude, you'll deliver exceptional service experiences while contributing to our collaborative environment. If you're ready...
Job Description: Essential Functions Provides high quality customer service in resolving queries of customers... phone support. Initiates required action for response to customer service requests for claims status/inquiries...
to ensure superior service delivery by meeting or exceeding accuracy and related SLAs. They will support the development... of process improvement and innovation strategies for client businesses and assist client transformation teams, EXL transformation...
Good leadership skills About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions... and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations...
consistent service excellence, compliance, and customer satisfaction through coaching, feedback, and continuous improvement... standards and customer experience expectations About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital...
Job Description: Monitors and manages live operational performance across teams to ensure service level targets... manage intra-day staffing and service level Communicate effectively with internal and external customers Create real-time...
skills and the ability to do multi-tasking Excellent Communication Skills Strong customer service focus Ability... ability to do multi-tasking Excellent Communication Skills Strong customer service focus Ability to empathize with the...
Job Description: Technology Operations leader for EXL Responsibilities: Basic Function: Responsible... Responsible for client service delivery in line with the agreed Master Service Agreement (MSA) and service levels (SLA...
. To achieve business service level objectives efficiently. Responsibilities: Roles and Responsibilities Efficiently manage... intra-day staffing and service level. Provide timely, accurate reports on intra-day performance. Monitor and drive...
of EXL and its potential clients. Help the CE LAM and/or CE SAVP run, oversee or coordinate the CELEBRATIONS program and its... on a regular basis. Conduct agent interviews to gauge customer service orientation and communication skills trainability. Conduct...
, customer service and computer skills About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations... outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform...
under pressure while providing superior client service. Responsibilities: Lead the development, implementation, and continuous.... About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using...
to ensure superior service delivery by meeting or exceeding accuracy and related SLAs. They will support the development... of process improvement and innovation strategies for client businesses and assist client transformation teams, EXL transformation...
contact center is optimally staffed to meet customer demand, service level commitments, and cost efficiency objectives. The... management, to support seamless customer service operations. This position acts as a key liaison between Operations, Training...
, and work under deadlines in a fast-paced environment. Good interpersonal skills and customer service orientation. Attention... to detail and strong organizational skills. About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations...
, and work under deadlines in a fast-paced environment. Good interpersonal skills and customer service orientation. Attention... to detail and strong organizational skills. About Us: EXL (NASDAQ: EXLS) is a leading data analytics and digital operations...
of providing customer service Soft Skills Verbal and written communication skills of at least B2 in HLEAP... Ability to multi task Interpersonal Skills Customer Service Focus Team Work and Adaptability Ability to work with cross...
on a regular basis. Conduct agent interviews to gauge customer service orientation and communication skills trainability... interviews to gauge customer service orientation and communication skills trainability. Protects the confidentiality of client...