Must be a U.S Citizen Overview We are seeking a part time Tier I Help Desk Technician to provide high quality technical support... to our end users. The Tier I Help Desk Technician will be responsible for answering calls, logging incidents in the ticketing...
Help Desk. The agent provides initial troubleshooting, incident resolution for routine issues, and ensures accurate logging... hardware, software, or procedures are introduced. Support Help Desk utilization tracking and provide feedback for process...
). They are critical in bridging the gap between initial help desk triage and Tier 3 engineering support. Key Responsibilities · Incident... experience, with at least 2 years in a desk-side / Tier 2 support role. · Technical Skills: Strong troubleshooting skills...
THE HIGH LEVEL The IT Help Desk Support Technician Tier 1 role entails responding to users in a professional..., where appropriate level of discussion of issues with colleagues will be conducted. Supporting a Help Desk Tier 1 Team, and support...
position for a Help Desk Technician, Tier 2, to provide support from our Dulles, Virginia headquarters. The duties of the... position include fielding incidents via phone and email escalated from Tier 1 technicians. Help Desk Technician Tier 2...
position for a Help Desk Technician, Tier 1, to provide support from our Dulles, Virginia headquarters. The duties of the... position include fielding incidents via phone and email from client end-users. Help Desk Technician Tier 1 is responsible...
Overview: Are you passionate about technology and enjoy helping people solve problems? As a Help Desk Technician.... Responsibilities: YOUR IMPACT The essential functions of this position include: Perform Tier 1 troubleshooting and diagnostics...
Arlluk Technology Solutions, LLC a Koniag Government Services company, is seeking a Help Desk Technician with a Top..., paid holidays, three weeks paid time off, and more. This position is for a Help Desk Technician to support the FBI...
Abacus Technology is seeking a Help Desk Technician to provide technical support for the US Air Force Office of Special.... Qualifications 5+ years experience in a help desk or technical support role. Must be certified at IAT Level II (Security...
Desk Technician I, you’ll be the go-to expert for first-level IT support—providing hands-on assistance, troubleshooting...Job Description: Overview Are you passionate about technology and enjoy helping people solve problems? As a Help...
Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government... of experience providing IT support in a help desk or desktop support environment. Working knowledge of Microsoft Windows operating...
Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical...-to-day help desk operations, and ensures timely resolution of IT service requests. The position requires both technical...
(BUMED). The Senior Help Desk Technician will handle complex technical issues, lead Tier 2 and Tier 3 support activities...Sr. Help Desk Technician Location: BUMED HQ (Falls Church, VA) or BUMED DET (Jacksonville, FL) Description: CORTEK...
and motivated Help Desk Technician for a Full-Time position. Job Summary: NuAxis Innovations is seeking a customer-focused Help... Desk Technician to support the U.S. Fish and Wildlife Service (FWS) in Falls Church, VA. This on-site role is part...
Posting Title Help Desk Technician Department Overview The McIntire School of Commerce at the University... McIntire School of Commerce is inviting applications for a Help Desk Technician. In this vital role, you will ensure a seamless...
Tier I Service Desk Agents provide the first line of customer support for the contract, offering 24x7x365 assistance... in IT or related field preferred. Experience: Minimum 1–2 years of help desk, call center, or IT customer support...
1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering..., or related discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier...
to customers and help with resolution. Analyze, troubleshot, and resolve tickets based on the Help Desk allocation process...: JCS Solutions has a need for a Senior Tier 1 Helpdesk Specialist to support large-scale migration and operations...
or related field (preferred). Experience: Minimum 3–5 years of experience in IT support, help desk, or technical...Tier II Advanced Support Agents provide second-level technical support for the contract environment. They handle...
. Escalate trouble tickets when required by service desk processes to Tier II, Tier III, or appropriate team/individual.... Provide follow-up service to end-users to ensure that service provided by the Help Desk has addressed their needs in a timely...