Must be a U.S Citizen Overview We are seeking a part time Tier I Help Desk Technician to provide high quality technical support... to our end users. The Tier I Help Desk Technician will be responsible for answering calls, logging incidents in the ticketing...
Help Desk. The agent provides initial troubleshooting, incident resolution for routine issues, and ensures accurate logging... hardware, software, or procedures are introduced. Support Help Desk utilization tracking and provide feedback for process...
). They are critical in bridging the gap between initial help desk triage and Tier 3 engineering support. Key Responsibilities · Incident... experience, with at least 2 years in a desk-side / Tier 2 support role. · Technical Skills: Strong troubleshooting skills...
position for a Help Desk Technician, Tier 2, to provide support from our Dulles, Virginia headquarters. The duties of the... position include fielding incidents via phone and email escalated from Tier 1 technicians. Help Desk Technician Tier 2...
THE HIGH LEVEL The IT Help Desk Support Technician Tier 1 role entails responding to users in a professional..., where appropriate level of discussion of issues with colleagues will be conducted. Supporting a Help Desk Tier 1 Team, and support...
position for a Help Desk Technician, Tier 1, to provide support from our Dulles, Virginia headquarters. The duties of the... position include fielding incidents via phone and email from client end-users. Help Desk Technician Tier 1 is responsible...
Help Desk Analyst, Tier 2-3, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk.... We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go...
Desk Technician I, you’ll be the go-to expert for first-level IT support—providing hands-on assistance, troubleshooting...Job Description: Overview Are you passionate about technology and enjoy helping people solve problems? As a Help...
Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical...-to-day help desk operations, and ensures timely resolution of IT service requests. The position requires both technical...
Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government... of experience providing IT support in a help desk or desktop support environment. Working knowledge of Microsoft Windows operating...
(BUMED). The Senior Help Desk Technician will handle complex technical issues, lead Tier 2 and Tier 3 support activities...Sr. Help Desk Technician Location: BUMED HQ (Falls Church, VA) or BUMED DET (Jacksonville, FL) Description: CORTEK...
and motivated Help Desk Technician for a Full-Time position. Job Summary: NuAxis Innovations is seeking a customer-focused Help... Desk Technician to support the U.S. Fish and Wildlife Service (FWS) in Falls Church, VA. This on-site role is part...
Posting Title Help Desk Technician Department Overview The McIntire School of Commerce at the University... McIntire School of Commerce is inviting applications for a Help Desk Technician. In this vital role, you will ensure a seamless...
Tier I Service Desk Agents provide the first line of customer support for the contract, offering 24x7x365 assistance... in IT or related field preferred. Experience: Minimum 1–2 years of help desk, call center, or IT customer support...
to customers and help with resolution. Analyze, troubleshot, and resolve tickets based on the Help Desk allocation process...: JCS Solutions has a need for a Senior Tier 1 Helpdesk Specialist to support large-scale migration and operations...
or related field (preferred). Experience: Minimum 3–5 years of experience in IT support, help desk, or technical...Tier II Advanced Support Agents provide second-level technical support for the contract environment. They handle...
years or Masters with 6 – 10 years of prior relevant experience in a network operations, help desk, or IT support role...: JCS Solutions is seeking a Sr. Network/System Technician to support monitoring large-scale operations on a high-profile...
: JCS Solutions has a need for a Senior NOSC (Network Operations and Security Center) Technician/Network Administrator..., and work orders. Support Tier I–III system, networking, and engineering personnel to ensure network troubleshooting efforts...
Leidos is seeking a Senior NOSC (Network Operations and Security Center) Technician/Network Administrator to support.... Additional Responsibilities: Support Tier I–III system, networking, and engineering personnel to ensure network troubleshooting...
operations, help desk, or IT support role. Specific experience, education and training may be considered in lieu of degree...Leidos is seeking a Sr. Network/System Technician to support monitoring large-scale operations on a high-profile DOD...