Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical...-to-day help desk operations, and ensures timely resolution of IT service requests. The position requires both technical...
is seeking a Senior Help Desk Technician to provide advanced end-user device (EUD) support at the Bureau of Medicine and Surgery... (BUMED). The Senior Help Desk Technician will handle complex technical issues, lead Tier 2 and Tier 3 support activities...