Job Title: IT Service Desk Quality Assurance Analyst Company: Virtual Technologies Group (VTG) Position Availability.../Analyst is responsible for developing, executing, and maintaining the quality assurance program for the Service Desk...
Job Description: Overview *1st Shift Mon-Fri 8am-5pm As a Service Desk QA Analyst, your primary focus... Perform other tasks and quality assurance related items as assigned QUALIFICATIONS 3 years of Customer Service or Service...
more at About the Opportunity DMI is looking for a Service Desk Quality Analyst to support a federal customer in the DC Metro area.... Duties and Responsibilities: Manage a Quality Assurance Program to ensure the Service Desk is delivering quality support...
and Construction, Technology and Innovation Division seeks to hire a Quality Assurance Analyst. The selected candidate will develop... operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted...
Role: Senior Software Trainer and Quality Assurance Analyst Client : DC Government Location : Washington, DC... and verbal) with emphasis on providing high quality customer service within a team environment 5. Required: 5 years producing...
. Contribute to internal and customer self-service knowledge management and quality assurance initiatives. Customer Service...Help Desk Analyst Department: Technology Services Location: Columbia, MO Type: Full-Time, Hourly Pay...
and solutions provider for the commercial door and hardware industry across North America. With a focus on quality, service.... Overview: Position Overview As a Help Desk Analyst, you will support the Unified business organization by analyzing...
directly related to the functions of the job Professional Experience: 2+ year experience as a Service Desk analyst..., integrated strengths, innovation, and collaboration across our international firm. The Technician: Service Desk team...
directly related to the functions of the job Professional Experience: 2+ year experience as a Service Desk analyst..., integrated strengths, innovation, and collaboration across our international firm. The Technician: Service Desk team...
stakeholders. Lead the Service Desk's quality assurance program, including monitoring quality scores, analyzing performance data... to maximize efficiency and analyst effectiveness. Manage and maintain the Service Desk's Knowledge Base, ensuring content...
Job Title: IT Service Desk Knowledge Training Lead Evergreen: Anticipated January 2025 Company: Virtual Technologies... of technology and making a positive impact on the world. The IT Service Desk Knowledge/Training Lead is a dual-function role...
Job Description: GAMA-1 Technologies, LLC seeks an experienced Lifecycle Quality Analyst III - Scientific... of experience in quality assurance, scientific analysis, or lifecycle management; or minimum of 6+ years of directly related...
Summary GAMA-1 Technologies, LLC seeks an experienced Lifecycle Quality Analyst III – Scientific Applications... risks. Prepare presentations and lead lifecycle reviews. Ensure compliance with established quality assurance standards...
IT Help Desk Analyst Location: Norcross, GA (GPC / Store Support) Work Environment: Call Center Start... Call quality compliance Average call handle time Team Customer Satisfaction (CSAT) Team Service Level Agreement (SLA...
and Financial Services (DIFS), Michigan Department of Health and Human Services (MDHHS), National Committee for Quality Assurance... lines of business. Analyst must identify trending issues on an ongoing basis and provide root/cause analysis when...
and measurement activities; manages/leads quality assurance activities. Works closely with assigned staff, senior specialists or task...Overview: Business Analyst Clearance Required: Active TS/SCI Location: Springfield, VA Experience:12 years...
Safety and Quality Assurance Division (SEA 07Q) at Naval Sea Systems Command (NAVSEA), located in the Washington Navy Yard... Commander (SEA 07) and acts as the Program Manager for SUBSAFE and Quality Assurance programs. SEA 07Q provides quality...
Safety and Quality Assurance Division (SEA 07Q) at Naval Sea Systems Command (NAVSEA), located in the Washington Navy Yard... Commander (SEA 07) and acts as the Program Manager for SUBSAFE and Quality Assurance programs. SEA 07Q provides quality...
and testing, develop reporting, deliver training, create configuration items, perform quality assurance testing, perform quality... for the customer. Perform Quality Assurance Testing and Quality Auditing on developmental items within the agency's TRIRIGA...
and testing, develop reporting, deliver training, create configuration items, perform quality assurance testing, perform quality... for the customer. Perform Quality Assurance Testing and Quality Auditing on developmental items within the agency’s TRIRIGA...