: Minimum of 1 year of experience serving as a Help Desk Analyst in a regulated and compliant environment Troubleshooting...Job Title: Help Desk Analyst Location: Remote Summary: The project focuses on sustaining, enhancing...
Opportunity: The Help Desk Analyst will support a project in Schenectady, NY. This individual must have an active DOE... and will be responsible for providing Help Desk services to coordinate and respond to Incidents and Service Requests made by end users...
Title - Help Desk Analyst Location: Presque Isle, ME 04769 Duration: 6 Months Contract with Possible Extension Work... tier 1 computer issues. Assists with help desk tier 1 trouble tickets. Participates in the development of the Judicial...
Title - Help Desk Analyst Location: Machias, ME 04654 Duration: 6 Months Contract with Possible Extension Rate... tier 1 computer issues. Assists with help desk tier 1 trouble tickets. Participates in the development of the Judicial...
at Fragomen: Have a bachelor’s degree 1-2 years of I-9 Help Desk / Service Desk or volume processing experience required Show...Job Description About the Role: Our Fragomen WorkRight team has an opportunity for a I-9 Help Desk Analyst, the...
operations. Level 1 support for the above software A member of the 24hr on-call list in the event of system downtime or process...Your Role...: Summary: The Help Desk Technician’s role is to provide a single point of contact for end users...
, and service improvement initiatives Provides expert-level guidance, consultation, and technical recommendations to Tier...Tier III Help Desk Agent KeenLogic is seeking to hire a Tier III Help Desk Agent supporting the United States Senate...
with established procedures and service level agreements Resolves issues within defined Tier I scope or escalates to more senior...Tier I Help Desk Agent KeenLogic is seeking to hire a Tier I Help Desk Agent supporting the United States Senate...
escalated service requests to ensure timely resolution in accordance with service level agreements Resolves issues within Tier...Tier II Help Desk Agent KeenLogic is seeking to hire a Tier II Help Desk Agent supporting the United States Senate...
, Surveillance, and Reconnaissance (C6ISR) systems. Members of the C4I Service Desk team will provide system design support..., operational support, full life cycle support, and repeated examination of support requirements throughout the service life the...
, Surveillance, and Reconnaissance (C6ISR) systems. Members of the C4I Service Desk team will provide system design support..., operational support, full life cycle support, and repeated examination of support requirements throughout the service life the...
and customers on the status of Priority 1 and Priority 2 issues Coordinate and manage customer impacting outages communications... early detection of potential service interruption. Respond to automated alerts from monitoring tools according to procedure...
tier 1 computer issues. Assists with help desk tier 1 trouble tickets. Participates in the development of the Judicial..., and judge chambers in Maine. Even though the CT is an entry level position, the CT must be able to learn to work independently...
environment with Service Level Objectives and specific focus on exceeding customer’s expectations by delivering quality customer... field is preferred. Requires a High School diploma and two years of demonstrated work experience on a Service Desk. Prefer...
and self-service/automated solutions for our customers. The Service Desk Support Analyst will report to the IT Supervisor... education in addition to prior work experience. 1 - 2 years of prior Service Desk experience in a high volume IVR based call...
service desk analysts - Respond to emails and instant messages from stakeholders across the organization - Conduct 1-on-1... and approve timesheet submissions from the service desk team - Conduct interviews for an open service desk analyst position...
level and requires some technical and analytical abilities. This role works with guidance from departmental peers... to occasionally recommend customer service and/or value improvements after learning the business or customer setups and understanding...
: $48,027.20 - $69,782.13 Scheduled Weekly Hours: 40 Position Overview VERSION:1 JOB TITLE:IT Service Analyst 1 COST CENTER:000000 JOB CODE... Analyst 1 provides remote, first-line technical support via phone, email, and chat, assisting end-users with hardware...
Weekly Hours: 40 Position Overview SUMMARY (Basic Purpose of the Job) The IT Service Analyst 1 provides first-line.... Experience:2-3 years of prior experience in IT service desk, remote support, or technical troubleshooting...
first line of triage for end user issues, service desk incident prioritization and change request backlog maintenance... as much as its groundbreaking ideas. AES is proudly ranked #1 globally in renewable energy sales to corporations...