during a service interruption. This position will responsible for writing and sending internal and external communications, alerting... and manage customer impacting outages communications, ensuring they are sent in a timely and effective manner Coordinates...
of proposed services in relation to existing infrastructure, budget constraints, and delivery timelines 6. Represent Hotwire... Communications during developer and municipal meetings, providing technical guidance and fielding Q&A. 7. Participate in RFPs...
preferred. Excellent oral and written communications skills (including public speaking) in English. Exceptional organizational... skills and effective time management. Experience with property and/or sales tax is a plus. Hotwire provides equal...
of the business relationships with Hotwire's Government and Education and accounts. This includes local government agencies... face-to-face sales presentations that sell the benefits of Hotwire products and services to enterprise customers. Develop...
and support business objectives. Define and enhance the customer journey—mapping key touchpoints, improving communications... communications, onboarding materials, and lifecycle touchpoints. Develop and maintain the overarching messaging framework to ensure...
, and ensuring clear, customer-facing communications across sales and customer support touchpoints. The Manager will collaborate... cross-functionally to deliver effective sales enablement materials, consistent product communications, and proactive...
knowledge, skill, and/or ability required. Bachelor’s degree in marketing, communications, or a related field. 5+ years..., and Additional Holidays (including your Birthday!) Paid Volunteer Time Paid Parental Leave Hotwire Service Discounts...
, evenings and holidays and participate with on-call rotation as needed BENEFITS: Hotwire Communications has paved the way... Volunteer Time Paid Parental Leave Hotwire Service Discounts Employee Referral Bonuses Exclusive Entertainment Discounts...
selling within Hotwire’s commercial services portfolio. This position is responsible for building and leading a high... (including your Birthday!) Paid Volunteer Time Paid Parental Leave Hotwire Service Discounts – for employees who live...
your Birthday!) Paid Volunteer Time Paid Parental Leave Hotwire Service Discounts – for employees who live on a property serviced... by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service...
to ensure Hotwire commences accurate billing based on contract terms. Coordinates “pre-launch” community-wide signup events... company principles and demonstrate understanding of Hotwire’s White Glove culture Must be able to drive and have active...
!) Paid Volunteer Time Paid Parental Leave Hotwire Service Discounts – for employees who live on a property serviced... by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service...
Vacation, Sick Time, and Additional Holidays (including your Birthday!) Paid Volunteer Time Paid Parental Leave Hotwire... Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided...
admin, coordination, and data entry. Proactively learn and stay current with all Hotwire products, services, process... all daily/weekly/monthly reports as requested by supervisor. Assist and support all Hotwire divisions with new product...
, and Additional Holidays (including your Birthday!) Paid Volunteer Time Paid Parental Leave Hotwire Service Discounts... – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video...
Holidays (including your Birthday!) Paid Volunteer Time Paid Parental Leave Hotwire Service Discounts – for employees who... live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service...
, Sick Time, and Additional Holidays (including your Birthday!) Paid Volunteer Time Paid Parental Leave Hotwire Service... Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed...
Description : Handle outbound sales inquiries and take incoming customer service calls using state-of-the-art contact center technology. Interact with hundreds of customers each week to sell new products and services, and ensure best in...
Description : The Contact Center Supervisor is responsible for overseeing and managing a group of customer engagement specialists on-site or remote. This position will consistently ensure that the highest level of service is provided to o...