Tier II Help Desk Agent KeenLogic is seeking to hire a Tier II Help Desk Agent supporting the United States Senate..., and Life Insurance. Tier II Help Desk Agents provide advanced technical support for issues escalated from Tier...
Tier I Help Desk Agent KeenLogic is seeking to hire a Tier I Help Desk Agent supporting the United States Senate..., and Life Insurance. Tier I Help Desk Agents serve as the first point of contact for Senate end users. They provide frontline...
Tier III Help Desk Agent KeenLogic is seeking to hire a Tier III Help Desk Agent supporting the United States Senate..., and Life Insurance. Tier III Help Desk Agents act as senior technical escalation resources, resolving complex and high-impact...
Tier 1 Cyber Network Defense Analyst - Shift Schedule (w/ active TS) Location: Washington, DC Full-time, Hybrid... for a Tier 1 Cyber Network Defense Analyst (CNDA) to support our federal customer in Washington, DC. The Tier 1 Cyber Network...
familiarity with help desk ticket tracking systems (Remedy, HEAT, etc.). 3. Required: 4 years of thorough knowledge of Aspen SIS...-paced environment 11. Must be extremely well organized and detail oriented Job Type: Full-time Experience: Help Desk...
familiarity with help desk ticket tracking systems (Remedy, HEAT, etc.). 3. Required: 4 years of thorough knowledge of Aspen SIS... · Must have exposure to or experience in the education sector preferred. · Must have knowledge of Adobe Captivate. · Help Desk ticket...
within client or other educational settings. · Required: 2 years familiarity with help desk ticket tracking systems (Remedy, HEAT.... · Help Desk ticket tracking systems (remedy, HEAT, etc.) · Student Information System - SIS capabilities · 5 consecutive...
preferred. Required 4 Years · Must have knowledge of Adobe Captivate. Required 4 Years · Help Desk ticket tracking systems... Software Trainer and Quality Assurance Analyst is a hybrid training/QA role that is uniquely designed to provide schools...