them to improve THE customer experience. As a Service Desk Analyst, you will be the first line of contact.... Comfortable creating and editing knowledge articles. Responsible for meeting Service Desk Service Level Agreement and metrics...
them to improve THE customer experience. As a Service Desk Analyst, you will be the first line of contact.... Comfortable creating and editing knowledge articles. Responsible for meeting Service Desk Service Level Agreement and metrics...
Job Title Service Desk Analyst Location Remote (NY only) Duration 6 months Work Schedule Weekend Night... AM This is a 24/7 Service Desk environment. The consultant must be available to work holidays if required. Note: Candidate...
and cybersecurity trends. Service Desk and Incident Management Support investigations and resolution of cybersecurity incidents...Our client, a major leader in the software automotive industry, is looking for a Sr. Cybersecurity Operations Analyst...
and resolve technical issues. Communicates and collaborates with the Service Desk to streamline troubleshooting issues... as Incident Coordinator back-up to oversee team workflow and to ensure service level agreement expectations are met. Utilizes...
; interacts with customers to troubleshoot and resolve technical issues. Communicates and collaborates with the Service Desk... and learning mission of the University. Acts as Incident Coordinator back-up to oversee team workflow and to ensure service level...
; interacts with customers to troubleshoot and resolve technical issues. Communicates and collaborates with the Service Desk... and learning mission of the University. Acts as Incident Coordinator back-up to oversee team workflow and to ensure service level...
, Newmark provides superior service to clients across the industry spectrum. For the twelve months ended June 30, 2025, Newmark.... JOB DESCRIPTION: We are currently seeking a Capital Markets Analyst to join our growing team in Atlanta. This role provides support in delivering...
's commitment to service excellence. A Day in The Life Typically Includes: Serve as a support liaison between the Infor Support... customer service in an accurate and timely manner in accordance with existing procedures. Provide application support...
development kit to standardize service creation, configuration, and integration. Automated Reliability: Implement auto-scaling... fraud in real-time. Self-Service Strategy Management: A low-code/no-code environment for clients to author, test...
and transferable) Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards.... As a Principal Tier 2 Remote Support Analyst, you'll play a critical role in providing exceptional IT support to the customer. You'll...