Our client is hiring a Program Manager (PM) to lead a large-scale Service Desk contract supporting a DHS agency.... This program provides 24x7x365 Tier I, Tier II Advanced Support, and Account Service Desk (ASD) services to thousands of federal...
continuous improvement in customer service delivery. The Program Manager II serves as the primary point of contact with the...The Program Manager II provides overall leadership, direction, and oversight of the contract. This position...
services that meet mission needs for Defense and Federal customers. We are hiring a Program Manager II for an exciting... opportunity located in Ashburn, VA. Job Description and Responsibilities ESM is looking for a full-time Program Manager II who...
Life at Visa. Job Description This Senior Director role is a management position responsible for leading a team..., and in partnership with Risk and Identity Solutions, leading the design, enablement and continuous improvement (end-to-end) service...
Life at Visa. Job Description This Senior Director role is a management position responsible for leading a team..., and in partnership with Risk and Identity Solutions, leading the design, enablement and continuous improvement (end-to-end) service...
Life at Visa. Job Description The Client Service Experience Senior Consultant is the liaison between Client Services... role of Service Experience is to act as the liaison between Product and Client Services. To engage early in the product...
Life at Visa. Job Description The Client Service Experience Senior Consultant is the liaison between Client Services... role of Service Experience is to act as the liaison between Product and Client Services. To engage early in the product...
aligned with agency processes and desired program outcomes while delivering the best value for technology investments... of the organization's computer systems, networks, programs, infrastructure, help-desk support, databases...
for effective collaboration with cross-functional teams. The Senior Manager should possess problem-solving abilities, drive.... By fulfilling these responsibilities, the Senior Manager will ensure the Site Reliability Engineering team delivers a robust, secure...
for effective collaboration with cross-functional teams. The Senior Manager should possess problem-solving abilities, drive.... By fulfilling these responsibilities, the Senior Manager will ensure the Site Reliability Engineering team delivers a robust, secure...
protocols, and customer service standards. Coordinate with the Operations Manager and Program Manager on incident reporting.... Experience: Minimum 5 years of IT service desk or call center experience, with at least 2 years in a supervisory or team lead...