The Program Manager II provides overall leadership, direction, and oversight of the contract. This position... continuous improvement in customer service delivery. The Program Manager II serves as the primary point of contact with the...
services that meet mission needs for Defense and Federal customers. We are hiring a Program Manager II for an exciting... opportunity located in Ashburn, VA. Job Description and Responsibilities ESM is looking for a full-time Program Manager II who...
The National Security Sector, Homeland Security Solutions Division is seeking an accomplished Deputy Program Manager... on large-scale IT operations and maintenance contracts of similar size and scope. DAWIA Level II Program Management, FAC-P/PM...
Our client is hiring a Program Manager (PM) to lead a large-scale Service Desk contract supporting a DHS agency.... This program provides 24x7x365 Tier I, Tier II Advanced Support, and Account Service Desk (ASD) services to thousands of federal...
I and Tier II staff, ensuring compliance with training SOPs and CBP standards. Collaborate with Program Manager on Program...The Operations Manager / Project Manager II is responsible for day-to-day management of operations under the contract...
services that meet mission needs for Defense and Federal customers. We are hiring a Operations Manager/Project Manager II... Manager/Project Manager II who demonstrates the following capabilities and satisfies the Minimum Qualifications, Clearance...
Job Description What is a General Manager? A General Manager must be committed to inspiring our team, helping... Professional Customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service...
directly to the Manager Engineering Operations. The Site Engineer II will have experience in mission critical infrastructure...Job Category: DC Ops Job Description: Position Title: Site Engineer II Your role The Site Engineer I position...
this competency in the past. Project Manager II reports into the Operations Manager, or a Program Manager in larger operations teams.... Position: Project Manager II Location: Ashburn, VA Job Summary & Qualifications This position is typically held...
this competency in the past. Project Manager II reports into the Operations Manager, or a Program Manager in larger operations teams.... Position: Project Manager II Location: Ashburn, VA Job Summary & Qualifications This position is typically held...
metrics to the Program Manager, Operations Manager, and agency leadership. Identify performance gaps, develop corrective... curricula with identified quality gaps. Support the Program Manager in preparing Program Management Review (PMR) materials...
The Project Manager I – Training Lead is responsible for developing, implementing, and maintaining the training program... Knowledge Management System (KMS) to ensure alignment with current SOPs and knowledge articles. Support the Program Manager...
protocols, and customer service standards. Coordinate with the Operations Manager and Program Manager on incident reporting... point for unresolved or high-priority Tier I/Tier II incidents impacting agency leadership, PGAs, or mission-critical...