Remote Tier 3 Technician Location: Remote Employment Type: Full-time Reports To: Operations Manager We are seeking... a highly skilled Remote Tier 3 Technician to join a growing managed IT services team. This role serves as the escalation point...
Remote Tier 3 Technician Location: Remote Employment Type: Full-time Reports To: Operations Manager We are seeking... a highly skilled Remote Tier 3 Technician to join a growing managed IT services team. This role serves as the escalation point...
. They are looking for a L2/Tier 2 Technician who will troubleshoot, resolve, and document client technical issues. He/she will provide remote... handling different levels of support (Tier 1, Tier 2, and Tier 3) and knowing when to escalate issues Experience in diagnosing...
value every day. About The Role The Support Desk Technician (Tier 2) at Proper Sky is a key member of our service delivery... issues (DNS, DHCP, VPN, Active Directory, etc. Troubleshoot escalated support tickets from a Tier 1 technician Identify root...
technical ability comparable to a Tier 2 Help Desk Technician. This combination ensures that work is completed with accuracy... to Tier 3 as needed, while owning the customer communication. Obtain required certifications within 6 months. Technical...
**PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING*** JOB TITLE: Help Desk Engineer- Tier II Work Type: Remote/WFH... improvement and are adaptable to adjustments in your role. 2-3 years of experience handling T1-2 IT support requests Experience...
NOC Technician for a Cloud-Based Systems Company (Remote) MRF: 135597 Is This YOU? Then We Want to Meet You! We're... seeking a highly motivated NOC technician that efficiently works to ensure the stability, security, and performance of network...
Backup Management Technician for a Cloud-Based Systems Company (Remote) MRF: 135595 Is This YOU? Then We Want to Meet... or deployment responsibilities. Requirements 3+ years' experience in backup administration, disaster recovery, or IT support...
customer experience Responsibilities Provide advanced troubleshooting for tier 2-3 issues and outages Rebuild Active Directory...The Role: Our client is looking for a Level 2 Technician who delivers world-class support to clients by troubleshooting...
Summary The Tier 1 Helpdesk Technician serves as the first point of contact for IT support requests. This role... Route and escalate tickets to appropriate Tier 2, Tier 3, or specialized support groups based on established procedures...
to full Level 2 responsibilities. About the Role Were looking for a remote Level 2 IT Support Technician who loves..., and resolutions clearly in SuperOps. Escalate complex issues to Tier 2/Tier 3 as needed while ensuring timely client updates...
while responding to Level 1 and 2 service tickets. There is also the potential for Tier 3 support work in conjunction with a Senior.... More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe...