value every day. About The Role The Support Desk Technician (Tier 2) at Proper Sky is a key member of our service delivery... issues (DNS, DHCP, VPN, Active Directory, etc. Troubleshoot escalated support tickets from a Tier 1 technician Identify root...
value every day. About The Role The Support Desk Technician (Tier 1) at Proper Sky is the first point of contact... and thoroughly. Problem Escalation Support Gather detailed information and troubleshooting steps before escalating issues to Tier 2...
technical ability comparable to a Tier 2 Help Desk Technician. This combination ensures that work is completed with accuracy... ability equivalent to a Tier 2 Help Desk Technician, including strong troubleshooting and problem-solving skills. Experience...
**PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING*** JOB TITLE: Help Desk Engineer- Tier II Work Type: Remote/WFH... Perfect Client Experience Pursue Growth Create Fun 100% Teamwork JOB ROLE & RESPONSIBILITIES: Help Desk Support Incident...
About the job Level 2 IT Support Technician Salary Range: USD 1,600 USD 2,000 per month Working Schedule: Monday... to full Level 2 responsibilities. About the Role Were looking for a remote Level 2 IT Support Technician who loves...
Summary The Tier 1 Helpdesk Technician serves as the first point of contact for IT support requests. This role... Route and escalate tickets to appropriate Tier 2, Tier 3, or specialized support groups based on established procedures...
while responding to Level 1 and 2 service tickets. There is also the potential for Tier 3 support work in conjunction with a Senior... world class desktop support and end-user server administration for all client issues while responding to Level 1 and 2...
improvement and adaptable to adjustments in the role. QUALIFICATIONS 2-3 years of experience handling T1-2 IT support requests... monitor, manage, and support all aspects of our clients' environments, including but not limited to their workstations, phones...
Exciting opportunity to support Flexible opportunity to WFH (2 days per month in the office). We have an exciting... opportunity for a Technical Support Technician. This is a transformational role, ensuring that customers receive dedicated, first...
and is responsible for items related. Must be able to be Tier 2 / 3 level Help Desk IT Field Technician. Must have a comprehensive...Job Description: Overview ***This position is physically located in the Philippines in support of LOGCAP*** The...