for one or more problems. · To analyse root cause, identify Known Error and coordinating actions to fix the error · To review the Problem... and establish Problem Management processes and procedures in ServiceNow that meet the requirements of existing services and the...
of performing as aMajorIncident Manager, ideally with a proven knowledge and understanding of how to align with ITIL processes..., both internal and external, of that function. On an ongoing basis, the Major Incident Manager will look closely at ways to enhance...
of ITIL processes (Foundation or Manager Certificate desirable) Experience in global, multi-platform technology organisations... industry by combining cutting-edge technology with a relentless focus on customer experience. As a Major Incident and Problem...
/ Program Manager is an advanced subject matter expert, responsible for leading and directing concurrent client projects... Manager is to interface with all project stakeholders to take projects from original concept through to final implementation...
processes align with ITIL principles and practices. Champion ITIL-based governance, including incident, problem, change...What you'll bring to the team: Service Delivery Manager Location: Hours: 40 hours per week Contract: Permanent...
processes align with ITIL principles and practices. Champion ITIL-based governance, including incident, problem, change...What you'll bring to the team Service Delivery Manager Location: Hours: 40 hours per week Contract: Permanent...
across the Group, with a global view on problem-solving Career Stage: Manager London Stock Exchange Group (LSEG) Information... governance and risk management e.g., COBIT, ITIL, ISO31000, COSO, IRM is advantageous A background in the financial services...
. Ensures adherence to ITIL-based service management practices, including incident, problem, change, and service request... help make a difference in someone’s life every second of every day. Job Description Job Title: Technology Manager (UK...
digital interactions. Position Overview: The Project Manager will be responsible for the overall planning, coordination... in close partnership with the Client Solutions Lead and collaborate with the wider team. The Project Manager will oversee cross...
and implement service architecture for integrated services. Establish ITIL-aligned processes (Incident, Problem, Change, Release...Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi...
(ServiceNow, Ivanti) and understanding of ITIL processes (Incident, Problem, Change, Asset Management). Person specification... Service Delivery Manager is responsible for the strategic leadership, operational management, and continuous improvement of IT...
and external audit partners. Broad experience across ITIL process areas, including Incident, Problem, Vendor, Change, and Asset... relating to IT Operations practices, including Incident, Change, Problem, Asset and Vendor Management. This could suit...
Leadership & Governance Own service delivery aligned to ITIL practices (Incident, Problem, Change, Request, Knowledge, CSI...Role: Service Delivery Manager – Oracle Cloud Attribute Details Role Type Service Delivery / Operations...
organisation or into the client's support operations). The Project manager will need to be able to work on a client site..., domain, or technology related to the client's project. Seasoned problem-solving and analytical skills to identify...
Summary The Contact Manager has responsibility for Service operation, followed by the day-to-day management and delivery... as the single point of contact for all service delivery escalations. Duties & Responsibilities ITIL/SIAM Service set up...
.com Job Description Role Summary The Contact Manager has responsibility for Service operation, followed by the day-to-day management..., and to act as the single point of contact for all service delivery escalations. Duties & Responsibilities ITIL/SIAM Service...
Summary The Contact Manager has responsibility for Service operation, followed by the day-to-day management and delivery... as the single point of contact for all service delivery escalations. Duties & Responsibilities ITIL/SIAM Service set up...
to be present, bold and curious, allowing them to achieve their individual goals. AMS Service Manager We are currently... looking for a AMS Service Manager to be based in London on a full-time basis, reporting into the Head of Subsection. New technologies...
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital... and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations...
Service Management team. The role is responsible for the oversight and management of our Incident and Problem Management... Management. The role is also responsible for providing clear guidance and direction to our Incident and Problem Management...