, both internal and external, of that function. On an ongoing basis, the Major Incident Manager will look closely at ways to enhance... and knowledgeable in all aspects of the processes and procedures. The Major Incident Manager will also ensure that Incidents logged...
industry by combining cutting-edge technology with a relentless focus on customer experience. As a Major Incident and Problem... ecosystem. This is a Fixed Term Contract for 6 months. Reporting into the Senior Manager of Major Incidents. You’ll be part...
and Experience Manager will be required to provide out-of-hours, on-call Major Incident Management as part of a rota. Key... of our Request, Change & Release Processes to cover the full suite of core processes where necessary. The Major Incident...
All Locations London All Locations is a required field Advertising Salary Not Specified Incident Manager...- London About The Role FDM is a global business and technology consultancy seeking an Incident Manager to work...
an experienced and dynamic Senior Incident Manager to join our team. The Senior Incident Manager is the calm centre of gravity... for restoring service quickly (aligned with ITIL's primary incident objective) while communicating clearly, managing stakeholders...
detection, response, triage, remediation and post-incident reviews, aligned to business needs and SLAs. Lead the major incident..., high-availability environment. Proven track record of technical incident management: coordinating major incidents...
automation, virtual agent responses, flows and SLA rules within ServiceNow. Acting as Incident Manager for P1/critical events... owning or managing a technology helpdesk or service operation, including major incident leadership. ServiceNow...
operating across major financial markets, is hiring an IT Compliance Manager to oversee technology controls to ensure compliance...IT Compliance Manager @ Global Trading Firm Location: Remote Our client, global, technology-driven trading firm...
. Ensures adherence to ITIL-based service management practices, including incident, problem, change, and service request... help make a difference in someone’s life every second of every day. Job Description Job Title: Technology Manager (UK...
(ServiceNow, Ivanti) and understanding of ITIL processes (Incident, Problem, Change, Asset Management). Person specification... Service Delivery Manager is responsible for the strategic leadership, operational management, and continuous improvement of IT...
Major Incident- and Problem Management experience in a global IT environment Good understanding of data protection laws... to be present, bold and curious, allowing them to achieve their individual goals. AMS Service Manager We are currently...
) leadership team, ensuring continuous monitoring, rapid incident response, and effective coordination of major incidents... Technology Infrastructure Library (ITIL) frameworks. Additionally, you will act as a key Business Relationship Manager (BRM...
Group Corporation. The Senior Technical Program Manager for Data Platforms & Operations will drive the planning... & Delivery Management Plan and run cross-platform programs for data platform and operational initiatives (e.g. major upgrades...
. What will you contribute? We’re looking for an experienced Service Delivery Manager to lead large, complex projects, ensure exceptional... issues and major incidents. Identify growth opportunities and support revenue protection initiatives. Lead ITSM...
insert advertisements around the world. Job Summary As the Senior Manager of Support Engineering – EMEA.... Manage major escalations and communicate status to leadership and other internal stakeholders. Report on and manage toward...
. Strong track record of end-to-end change management, including major incident coordination. Familiarity with regulatory...Job Title: IT Change Manager (Associate Vice President) Location: London (Hybrid - 3 days on-site) Duration: 6 months...
in daily operations Major Incident Management Take ownership, lead and coordinate major incident response efforts, acting... and entertain fans around the world. As a Technical Operations Center (TOC) Manager, you will be one of three global managers...
Job Description: Are you ready to rethink your routine? We're looking for a Service Delivery Manager... our End User Analysts to deliver first and second-line support to head office, retail, and field users. Oversee incident...
with ITSM tools (ServiceNow, Ivanti) and understanding of ITIL processes (Incident, Problem, Change, Asset Management... manager. Lead, mentor, and develop a team of desktop support engineers, fostering a collaborative and high-performance...
with hybrid working (2 days per week onsite). Reporting to our Service Introduction and Change Manager, the Service Introduction... Engineer will lead the rollout and operational readiness of a major SAP HANA implementation project. This role will be pivotal...