with two part-time customer support agents, with the expectation that staffing levels may increase or decrease based... on business needs, launch cycles, promotions, and press activity Initial Staffing & Scheduling Two part-time customer support...
Agreement for this position. **About the role** We’re looking for a Customer Support Agent who will join our Customer... and platforms; - Meet Customer Support Department set KPIs and SLAs. - Decrease incoming volume by striving toward first contact...
. Our customers rely on our platform for mission-critical workflows — and maintaining a 1-minute average response time is part... Do - Respond to customer inquiries via live chat and email, maintaining our 1-minute average first response time. - Troubleshoot...
. Our customers rely on our platform for mission-critical workflows — and maintaining a 1-minute average response time is part... Do Respond to customer inquiries via live chat and email, maintaining our 1-minute average first response time. Troubleshoot...
, and world-class. Learn more at Role Overview We are seeking a Customer Support Agent with a strategic mindset and who... improvements, not just react to issues. Requirements Must-Have Skills 1–3+ years in customer support, preferably SaaS or tech...
, is looking for people with a high level of English for the position of Customer Service Agent. **Our story (the short version... to Friday. In Colombia time, this would be from 5 pm to 1 am. Working online (especially at home) is the real benefit...
, is looking for people with a high level of English for the position of Customer Service Agent. **Our story (the short version... to Friday. In Colombia time, this would be from 5 pm to 1 am. Working online (especially at home) is the real benefit...
in customer business reviews. **Required Qualifications**: - High school degree or GED equivalent - Minimum of 1 year...Job ID: R43430 **General Forwarding Agent** Primary Location: Bogota Colombia We're C.H. Robinson, one of the...
Agent.** Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role... for you. As a Global Forwarding Agent, you will be your customers’ primary contact responsible for managing and operating the shipment...
Customer Service Agent to join our Customer Service Department team. In this role, you will be responsible for delivering... exceptional multi-channel support to corporate clients (B2B), managing customer retention processes, and identifying sales...
You’re the calm in the chaos. As an Overnight Security Agent, you’re the frontline protector—monitoring live feeds..., spotting issues before they escalate, and coordinating real-time responses to keep people and property safe while the world...
or exceed performance targets (response time, resolution rate, customer satisfaction). Follow BPO standards, scripts...Role Summary The Customer Service Representative (CSR) is responsible for managing customer inquiries, resolving...
performance targets response time, resolution rate, customer satisfaction. Follow BPO standards, scripts, and quality assurance...Role Summary The Customer Service Representative CSR is responsible for managing customer inquiries, resolving issues...
to perform without losing sight of life beyond work. Job Description As a Customer Sales & Vehicle Purchasing Agent, you'll... (Want to know more? Visit: ) The Qualifications We Seek Essential Requirements 1+ years of Customer Service/Sales...
1 support team - Manage Senior Agent phone queue, ensuring service levels are maintained - Handle and appropriately... and personal development.. As the **Senior Technical Customer Care Representative **you will** **provide advanced technical support...
As part of our continued evolution of Caseware Cloud, we are building a reusable, enterprise-grade agentic AI platform... and implementation through testing, deployment, and ongoing operation Implement and evolve platform features such as agent execution...
HR Shared Services Agent Medellin, Colombia Make A Difference For Those Who Make The World It takes great people..., STANLEY and BLACK+DECKER What You'll Do HR Shared Services Agent will be responsible for supporting key HR processes...
! As part of our continued evolution of Caseware Cloud, we are building a reusable, enterprise-grade agentic AI platform... and implementation through testing, deployment, and ongoing operation - Implement and evolve platform features such as agent execution...
Job Summary: The Customer Service Analyst will provide professional business and customer service support..., both individually and as part of a project team, with a focus on assisting Auxis managed services and customer service clients to ensure...