Agreement for this position. **About the role** We’re looking for a Customer Support Agent who will join our Customer... and platforms; - Meet Customer Support Department set KPIs and SLAs. - Decrease incoming volume by striving toward first contact...
** We are looking for a bilingual (Spanish and English) representative to deliver world-class customer support and build customer satisfaction. Main...**About Us** Foundever is a integral leader in the customer experience (CX) industry. With 170,000 associates...
Position Title: Bilingual Operational Support Language (s): All applicants must speak fluent English... / Internet speed 30 MB Job Start Date: Immediate Location: 100% Remote Country: Colombia Hours: 8:00 AM to 5:00 PM US CST...
General Service Desk Agent Equinix is the world’s digital infrastructure company, operating 245+ data centers.... that is foundational to our core values as a company and is vital to our success. **Job Summary** **Responsibilities** Customer...
AGENT'S RESPONSIBILITIES**: - Ensure a high level of customer satisfaction through proactive support and active listening.... - Analyzing customer behavior. - Address customer concerns and provide solutions - Educate customers on the value...
As a Bilingual Agent for Dental Offices, your primary responsibility will be to engage with potential customers... and verbal) is required. - Previous experience in customer service, sales, or appointment scheduling is preferred...
with complex or multi-line phone systems - In-depth knowledge of a company’s products and/or services - Expertise in the customer... service area they focus in, such as accounts, sales, technical support or another area - Ability to speak multiple languages...
and personal development.. As the **Senior Technical Customer Care Representative **you will** **provide advanced technical support... 1 support team - Manage Senior Agent phone queue, ensuring service levels are maintained - Handle and appropriately...
Represent Teamtailor Across LATAM. Join Our Support Team in Bogotá Location: Bogota, Colombia Type: Full-time.... We're expanding our Customer Support presence in LatAM and looking for someone who's ready to take ownership and make sure...
As a Bilingual Customer Service Associate EnglishSpanish, you will play a key role in delivering exceptional customer support. Youll... Responsibilities Provide bilingual customer support English Spanish via phone, email, and messaging Handle inquiries and resolve...
into analytics and AI-ready platforms, enable real-time and event-driven data flows, and support production-grade AI systems... such as retrieval-augmented generation and agent orchestration. In this role, you will take ownership of complex data engineering...
-growth, infrastructure-driven environment, the company is scaling its customer support operations alongside rapid network...: As the Workforce Manager, you will own the technical configuration, reporting, and operational performance of customer...
HR Shared Services Agent Medellin, Colombia Make A Difference For Those Who Make The World It takes great people..., STANLEY and BLACK DECKER What You'Ll Do HR Shared Services Agent will be responsible for supporting key HR processes...
with an 80% of English level for our Customer Service Agent position. If you're very talkative, outgoing and can't help...**Location** - Medellín, Colombia**Language** - Spanish*** At Webhelp Medellin we're looking for human talent...
position located in Colombia. You will be reporting to: Jai Joshi Contact: Maira Russo - Senior Talent Acquisition Partner... setup, & execution reliability using existing/suggesting tools. Establish scalable testing practices that support hyper...
into sustained team execution. Location: This is a fully remote position located in Colombia. Contact: Maira Russo - Senior..., including agent execution patterns, RAG pipelines, grounding connectors, and reusable platform primitives - Work closely...
: This is a fully remote position located in Colombia. Contact Maira Russo - Senior Talent Acquisition Partner What You Will Be Doing... and implementation through testing, deployment, and ongoing operation Implement and evolve platform features such as agent execution...
manner. Location: This is a fully remote position located in Colombia. Contact Maira Russo - Senior Talent Acquisition... agent execution models, RAG pipelines, grounding connectors, orchestration patterns, and reusable runtime primitives Act...
: This is a fully remote position located in Colombia. Contact: Maira Russo - Senior Talent Acquisition Partner... and implementation through testing, deployment, and ongoing operation - Implement and evolve platform features such as agent execution...
of the dental clinic. - **Patient Feedback**: - Facilitate a brief customer care agent review by collecting a 1-5 star... rating (5 being excellent) and patient comments. - Evaluate the performance of customer care agents based on patient...