in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer... in customer service, call center, help desk, technical support, inside sales, or back-office roles Prior experience with contact...
service and call center experience Understanding, interpreting, and manipulating data for reporting What You Can Expect... scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the customer experience as well...
portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions... service skills. Expert knowledge of Member Services process in the healthcare industry Knowledge of client and end user...
Operations. Associate will mentor new call center agents and support the improvement of peers. Receive and respond to inbound... Service Associate III is responsible for providing exceptional customer service to the UST customers via inbound Call Center...
Operations. Associate will mentor new call center agents and support the improvement of peers. Receive and respond to inbound... center operations, ticketing systems, healthcare, claims processing,ms office, korean and english bilinguals About Company...
Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence... of operations to ensure consistency in the evaluation process. Assist the Quality/Training Manager and Assistant Manager...
, and scalability of the contact center. Responsibilities: Forecasting & Capacity Planning Prepare short-term and long-term call...-Time Management (RTM) Monitor real-time call center performance and queues. Take immediate corrective actions (call...
in recruitment of various positions in the Philippines for the call center/BPO industry Familiarity with all human resource areas..., healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance...
Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence... of operations to ensure consistency in the evaluation process. · Assist the Quality/Training Manager and Assistant Manager...