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Keywords: Associate L1, Location: Cebu

Page: 1

Service Desk Lead

on first contact by the L1 Epic Service Desk. . Facilitate escalations to leadership as needed. . Provide first call resolution... for scripted issues. . Provide and maintain reporting for all L1 Epic Service Desk tickets and MyChart . Search historical service...

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Company: Accenture
Location: Cebu City, Cebu
Posted Date: 21 Feb 2026

Service Desk Lead

on first contact by the L1 Epic Service Desk. . Facilitate escalations to leadership as needed. . Provide first call resolution... for scripted issues. . Provide and maintain reporting for all L1 Epic Service Desk tickets and MyChart . Search historical service...

Apply Now
Company: Accenture
Location: Cebu City, Cebu
Posted Date: 19 Feb 2026

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