1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering...; and management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical...
1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering...; and management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical...
1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering...; and management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical...
Title: Tier 2 MSP Technician & Service Desk Supervisor in Training Compensation: $27/hr OR $56,160/yr W-2, Non-Exempt... looking for an experienced Tier 2 Technician who's ready for the next step: growing into a Service Desk Supervisor. If this sounds...
in IT or related field preferred. Experience: Minimum 1–2 years of help desk, call center, or IT customer support...Tier I Service Desk Agents provide the first line of customer support for the contract, offering 24x7x365 assistance...
in IT or related field preferred. Experience: Minimum 1–2 years of help desk, call center, or IT customer support...Tier I Service Desk Agents provide the first line of customer support for the contract, offering 24x7x365 assistance...
in IT or related field preferred. Experience: Minimum 1–2 years of help desk, call center, or IT customer support...Tier I Service Desk Agents provide the first line of customer support for the contract, offering 24x7x365 assistance...
and customer-focused Tier 1 IT Support Technician to join our IT team. This entry-level role is responsible for providing first... and resolutions in the ticketing system. Escalate unresolved issues to Tier 2 or Tier 3 support as needed. Provide support...
Description : Position Title: IT Infrastructure Administrator– Tier 2 Compensation Range: $70,000-88,000 USD annual... will be responsible for managing and maintaining our customers workstations as a tier 2 technician, as well as interacting...
-notch help desks and desk-side assistance. Technical Support (Remote & Onsite): Provide Tier 2 remote and onsite support... to enable individuals with disabilities to perform the essential functions. 3+ years of IT support experience (Tier 2...
procedures to identify, resolve, or escalate issues to the End User Support Technician Tier 3 and the Technical Account Manager... system with minimal assistance from the Tier 3 technician and the Technical Account Manager Create clear, concise...
1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering..., mentor staff, and coordinates with Tier 3 and other IT teams to resolve complex technical issues efficiently...
, and profitable. Position Description Job Summary: As an IT Help Desk Technician, you will play a crucial role in ensuring the... problems, and maintaining documentation of support requests. As a Help Desk Technician, you will often work in a fast-paced...
Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government... of experience providing IT support in a help desk or desktop support environment. Working knowledge of Microsoft Windows operating...
field; equivalent experience considered. 1-3 years of experience providing IT support in a help desk or desktop support...Job Description: Position Overview The Help Desk Technician provides on-site technical support for end users...
Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government... of experience providing IT support in a help desk or desktop support environment. Working knowledge of Microsoft Windows operating...
. Qualifications & Required Experience: 3-5 years of experience in a technical support or field technician role, preferably in IT...: Provide Tier 1 and Tier 2 incident troubleshooting and remediation, resolving both hardware and software issues. Deliver...
Kforce has a client that is seeking a Help Desk Technician in Walker, MI. Key Responsibilities: Help Desk Technician..., Zendesk, or Jira) Escalate complex issues to Tier 2 or Tier 3 support as necessary Assist with the setup, configuration...
Arlluk Technology Solutions, LLC a Koniag Government Services company, is seeking a Help Desk Technician with a Top..., paid holidays, three weeks paid time off, and more. This position is for a Help Desk Technician to support the FBI...
Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical... support at a secure government facility in Jacksonville, Florida. This role provides Tier 2–3 troubleshooting, supervises day...