Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys platform to attend to incoming customer calls within department KPI and SLA. Constantly monitor the Hertz Customer... Services Inbox on the Genesys platform to respond to incoming customer emails within department KPI and SLA. Meet and greet...
: Any Job Type: Full-time Key Responsibilities Attend all aftersales calls, emails, and customer inquiries via the Genesys platform Log... inquiries via the Genesys platform Log in punctually to handle incoming calls within KPI and SLA requirements Monitor Hertz...