importante grupo del sector salud se encuentra en la búsqueda de un Líder de Implementación de Soluciones Genesys Cloud... cuando se requiera Responsabilidades principales Liderar la implementación de soluciones Genesys Cloud para Contact Center...
importante grupo del sector salud se encuentra en la búsqueda de un Líder de Implementación de Soluciones Genesys Cloud... cuando se requiera Responsabilidades principales Liderar la implementación de soluciones Genesys Cloud para Contact Center...
importante grupo del sector salud se encuentra en la búsqueda de un Líder de Implementación de Soluciones Genesys Cloud... cuando se requiera Responsabilidades principales Liderar la implementación de soluciones Genesys Cloud para Contact Center...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
- Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
- Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
, such as PCI DSS, CIS or ISO27001. - Knowledge of call center technology platforms, such as Avaya, Cisco, Genesys, and cloud-based...
Navigation & Documentation - Navigate CRM systems (Genesys preferred) while speaking with customers. - Log call notes..., call tools, and note-taking. - Familiarity with CRMs (Genesys preferred). - Good typing speed and accuracy. - Ability...
-on experience with contact center platforms (e.g., NICE, Genesys, Avaya, Twilio). Experience managing IVR configurations, ACD call..., ability to manage and analyze call data sets. Knowledge of workforce management and call monitoring tools (e.g., Genesys...
Actualmente nos encontramos en la búsqueda de una practicante de Lengua Francesa que pueda apoyar en funciones de traducción e interpretación durante reuniones virtuales, así como en la revisión de documentos breves en francés cuando sea re...
, Genesys o equivalentes). - Experiência comprobable en resolución de incidencias N1-N3, configuración de campañas, flujos...
. - Gestión del Cambio: PROSCI o metodologías similares. - Herramientas (deseable): Salesforce, Genesys, Siebel, Power BI...
), - Conocimiento Avanzado de Genesys o sistemas de ACD. ¿Qué ofrecemos? Ofrecemos la posibilidad de incorporarse a una empresa líder...