importante grupo del sector salud se encuentra en la búsqueda de un Líder de Implementación de Soluciones Genesys Cloud... cuando se requiera Responsabilidades principales Liderar la implementación de soluciones Genesys Cloud para Contact Center...
importante grupo del sector salud se encuentra en la búsqueda de un Líder de Implementación de Soluciones Genesys Cloud... cuando se requiera Responsabilidades principales Liderar la implementación de soluciones Genesys Cloud para Contact Center...
importante grupo del sector salud se encuentra en la búsqueda de un Líder de Implementación de Soluciones Genesys Cloud... cuando se requiera Responsabilidades principales Liderar la implementación de soluciones Genesys Cloud para Contact Center...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
job requisition id JR110045 Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the... best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Salesforce knowledge and familiarity with Salesforce Service Cloud Contact center product knowledge of other platforms (Genesys...
, and scheduling software (e.g., Power BI, Genesys, Twilio, or equivalent). Recommend technology solutions to support automation... operational departments - Strong understanding of WFM systems and scheduling platforms (Genesys, NICE, Calabrio, or similar...
, or call routing administration. Hands-on experience with contact center platforms (e.g., NICE, Genesys, Avaya, Twilio... monitoring tools (e.g., Genesys, NICE, Verint). Experience with ticketing systems and change management workflows. Ability...
-on experience with contact center platforms (e.g., NICE, Genesys, Avaya, Twilio). Experience managing IVR configurations, ACD call..., ability to manage and analyze call data sets. Knowledge of workforce management and call monitoring tools (e.g., Genesys...
includes, includes Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys Outbound, Genesys... Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP, Genesys SMS, Speech Analytics, Proactive Notification, Call Back...
Actualmente nos encontramos en la búsqueda de una practicante de Lengua Francesa que pueda apoyar en funciones de traducción e interpretación durante reuniones virtuales, así como en la revisión de documentos breves en francés cuando sea re...
por Genesys Cloud, WhatsApp y correo, creando casos en Unity y asignando ingenieros según las necesidades. Coordinar llamadas...
. - Gestión del Cambio: PROSCI o metodologías similares. - Herramientas (deseable): Salesforce, Genesys, Siebel, Power BI...
: Recibir y gestionar los requisitos de servicio de los clientes a través de: Genesys Cloud, Whatsapp, correo electrónico...