line systems support to all users Accurate call logging and routing Ownership of calls - follow-up on calls and feedback... Good planning and time management skills Customer service orientated Key performance areas will be: Providing first...
Be the first line of contact for Pro & Premier customers. Provide 3rd line technical support for tickets escalated. Resolve... Hosting queries Customer Support First point of contact for Pro and Premier customers Resolve incidents within agreed...
ENVIRONMENT: A strong technical & results-driven Technical Support Analyst is sought by a dynamic Independent Asset... responsive and effective 1st/2nd line support for software, hardware, and core applications via ServiceNow, Microsoft Teams, walk...
Customer Support Agent Location: Cape Town, South Africa Industry: iGaming & Sports Betting Our client... Role As a Customer Support Agent, you'll play a key role in delivering exceptional player experiences, handling queries...
Quick learner with strong problem-solving skills Duties and Responsibilities: Provide first-line support to clients... applications Guide clients through software functionality and resolve technical queries via phone, email, or remote support...
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer... or access point) and occasionally VOIP (Voice over IP). The Technical Support Agent provides support both in person and via...
with strong problem-solving skills Duties and Responsibilities: Provide first-line support to clients using Model Maker software... software functionality and resolve technical queries via phone, email, or remote support (TeamViewer) Escalate complex issues...
with strong problem-solving skills Duties and Responsibilities: Provide first-line support to clients using Model Maker software... software functionality and resolve technical queries via phone, email, or remote support (TeamViewer) Escalate complex issues...
with strong problem-solving skills Duties and Responsibilities: Provide first-line support to clients using Model Maker software... software functionality and resolve technical queries via phone, email, or remote support (TeamViewer) Escalate complex issues...
others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. Job title... or their online account that they are in credit. They will call to ask for a refund of that credit. The agent will advise them of the...