- you have what it takes! What you will do Manage multiple frontline customer support teams (you will be managing our first line... of ongoing development and continuous improvement by overseeing and assessing the activities of the customer support team...
findings. Partner with the Support and BPO Manager to identify trends, performance gaps, and training opportunities. Team... in customer support, with at least 1-2 years in a leadership/supervisory role. Proven ability to coach and develop individuals...
(0941 Manager VI) performs the following essential job functions: Directs and supervises ZSFG Hospital Support Services... Officer, Zuckerberg San Francisco General Hospital and Trauma Center, the Hospital Support Services Administrator (0941...
will only be sent from @ addresses. About the role We're looking for a Manager, Support Enablement to lead the enablement function... enablement to our implementation managers, customer success managers, and support agents. Rippling's compound-product strategy...
Job Description: About the Role The Support Systems Manager oversees the maintenance, improvement, and strategic... direction of the systems and tools used by our customer support organization. This role ensures our support teams have effective...
to established global enterprises. About the Role We are looking for a Technical Program Manager to join our Senior Support... support, named support relationships, and customer escalations), including productivity and workflow improvements, team...
strong Lead Product Manager to drive the company’s enterprise support transformation, reimagining how employees and business teams... interact across IT, HR, Legal, Finance, and Customer Operations through Generative AI (GenAI) and agentic automation...
: Are you an experienced IT Support leader who thrives on building and coaching high-performing teams? Do you have the technical chops to guide... your team toward excellence? Reddit is looking for an experienced Snoo Operations and Support (SOS) leader to help grow...
, planning, and execution mechanisms that underpin our customer support operations. You will be accountable for how User... into progress, risks, and tradeoffs. You might thrive in this role if you: Have 10+ years of work experience in customer support...
for all. Aurora's Enterprise IT seeks a visionary leader to transform IT support into a strategic advantage to Aurora's business... and operations. This role will reimagine our support service model, embed AI and automation at scale, and cultivate high-performing...
Customer Marketing Manager Position Why Genentech We’re passionate about delivering on Our Promise to improve the..., sometimes with coaching support). Customer Understanding - I’m always learning about my customers, what they need, and the world they live...
About this Role Hi, I'm Beth, and I'm the Manager of High Touch Customer Success at Ashby. Our team is passionate... relationships with efficient, scalable support. You're interested in managing customer accounts with infrequent and well-defined...
About this Role Hi, I'm Beth, and I'm the Manager of High Touch Customer Success at Ashby. Our team is passionate... us continue to grow our High Touch Customer Success function. In this role, you'll onboard, train, and support the adoption...
redundant IT spend. As a Customer Success Manager, you are passionate about helping technology teams leverage the Oomnitza... Manager to manage a dedicated book of customers. As the Customer Success Manager you're passionate about helping technology...
scoping, implementation, post-live support, customer success, and renewal phases. Partnering with various Ops teams... Customer Experience/Operations with direct experience in Customer Success, Professional Services, Support, or Renewals...
Compliance Manager will be responsible for leading third-party vendor reviews and advancing customer trust initiatives. The role... communication of our security posture and timely resolution of customer security and compliance inquiries. This is a full time...
Operations team as a Customer Engagement Platforms Manager In this role you will serve as a cross-functional team member..., workflows, and system updates. We're looking for a Customer Engagement Platforms Manager to own our Gainsight platform...
Customer Success Manager Location: San Francisco HQ About ManageCasa ManageCasa is the all-in-one property... We are looking for a proactive, metrics-driven Customer Success Manager (CSM) to own the entire customer lifecycle from onboarding and adoption...
As a Cato Customer Success Manager, you will be a trusted advisor to our top customers from deployment and throughout... their journey to renewal. In this role you will inspire and support customer adoption and expansion and use your customer facing...
will only be sent from @ addresses. About the role Rippling is looking to hire a Senior Customer Data Analytics Manager... buildout of Rippling's customer data model. You will develop data visualizations and uncover insights that support the growth...