and customer needs to identify growth opportunities and vertical expansion in the SMB product suite. Conduct competitor analysis...: Collaborate with functional teams to define product vision and roadmap for the SMB subscription business, focusing on customer...
Team Description Pendo's Senior Technical Account Managers are pivotal in driving customer success by providing... working with product, engineering, and go-to-market teams (Sales and Customer Success). Proven ability to project manage...
-tier accounts in partnership with our Account Executive and Customer Success teams Collaborate with product, support...-term account growth across a portfolio of 150-200 commercial customers. You'll play a critical role in deepening customer...
customer success, drive expansion, and own renewals from kickoff to close. What You’ll Do: Own onboarding, activation...Customer Success & Account Management – B2B SaaS Remote | Full-Time Looking for a high-ownership role where you’ll...
coaching to ensure the team meets or exceeds renewal and expansion targets Partner closely with Sales, Customer Success, Legal... for driving customer contract renewals to achieve renewal and expansion goals Drive a customer-first approach, ensuring timely...
Required 8+ years managing technical support or customer-facing engineering teams, with demonstrated success scaling operations... Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Outstanding customer satisfaction is achieved utilizing...
Pendo's Technical Account Managers (TAMs) play a critical role in driving customer success by providing advanced... needs and long-term business goals, ultimately accelerating customer ROI and expansion. Job Responsibilities Manage...
measurement. Track customer engagement, product adoption, and business success. Partner with channel experts across in-product...-functionally with product, design, research, marketing, communications, customer service and sales / market teams...
skill sets and backgrounds ranging across Sales, Agencies, Marketing, and Customer Success. Together, they elevate the...'s ecosystem. Develop joint go-to-market initiatives and partner campaigns that drive new opportunities and expansion...
Team Description Pendo's Technical Account Managers are pivotal in driving customer success by providing advanced...-to-market teams (Sales and Customer Success). Proven ability to project manage and strategize complex customer relationships...
on their business. Establish regular touchpoints to review customer usage, health, and expansion opportunities. Demonstrate in-depth..., goals, open/action items, risks, and dependencies. Document customer use cases and success stories for case studies...
customer usage, health, and expansion opportunities. Demonstrate in-depth knowledge of the account, including project..., and dependencies. Document customer use cases and success stories for case studies, testimonials, and EBRs. Advocate for the needs...
product leaders are revolutionizing payment experiences and promoting the expansion of digital payments. As a Senior... thinking and build seamless customer journeys that become the foundation of Chase digital payment experiences. We're...
customer usage, health, and expansion opportunities. Demonstrate in-depth knowledge of the account, including project..., and dependencies. Document customer use cases and success stories for case studies, testimonials, and EBRs. Advocate for the needs...
customer. Validate success criteria using the appropriate testing methodology Accelerate customer adoption of Fastly... compute markets. Our sales team engages in a consultative selling approach, learns the individual needs of each customer...
Customer Success Manager + Drive renewals, reduce churn and upsell where appropriate within the assigned account base..., differentiated and trusted content. Our corporate subscriptions team is seeking an account manager to drive customer retention...
to grow into the right hand of the Head of Customer Success, with significant growth in responsibility and compensation over... Position: As a Customer Strategy & Ops (CSO) Associate, you will sit at the intersection of our customers, product, and go...
sector is experiencing unprecedented expansion, driven by cloud computing, AI advancement, edge computing, and digital... Management Manage a team of professional marketers from Senior Manager to Graduate level Strategic Marketing & Planning...
sector is experiencing unprecedented expansion, driven by cloud computing, AI advancement, edge computing, and digital... Management Manage a team of professional marketers from Senior Manager to Graduate level Strategic Marketing & Planning...
, and the Customer Success teams Your Qualifications 5+ years of consultative sales experience in Fortune 2000 companies... Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture...