with our ever-expanding lending options. The Role We're looking for a Customer Retention Strategy Manager to design and deliver... a proactive retention strategy that reduces attrition, boosts customer lifetime value, and strengthens Pepper's competitive edge...
and community connection. About the Role The Experience Manager, Family Retention works in partnership with the Head of Family... Retention to deliver and continuously enhance initiatives that improve family experience and retention across the organisation...
Customer Retention Strategy Manager - Lending & Finance Hybrid Flexibility - 3 days from office, 2 days from home... are at the heart of everything they do. The Role As the Customer Retention Strategy Manager, you will be the architect of the...
(Growth & Retention) to own the post‑settlement customer lifecycle and shape the journeys that define how customers experience... to drive LTV. Customer Experiences: Own the Portal and in-product journeys that drive activation and utilisation. Retention...
Job Posting Title: Manager, Analytics - Engagement & Retention, DTC APAC Req ID: 10126932..., ESPN, National Geographic, and more. We are seeking a Manager, Analytics to join our Engagement & Retention Analytics...
A brilliant opportunity for a strategic, hands-on CRM & Retention Manager to take ownership of customer engagement..., this role is all about building stronger relationships, driving retention, and increasing lifetime value through smart, well...
to the Customer Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone... all customer tasks and ensure achievement of all deadlines within required time frame Maintain accurate records of all retention...
Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone-based role... all customer tasks and ensure achievement of all deadlines within required time frame Maintain accurate records of all retention...
looking for a strategic and hands-on Customer Operations Manager (COM) to join the Storman leadership team and help shape the future... of our customer experience. Reporting to the General Manager – Storman, this role leads our Customer Operations function...
& Digital, the Customer Care Manager will lead the customer experience across both online and in-store channels... on performance, engagement, and retention Managing all customer service touchpoints including phone, email, chat, escalations...
As a Customer Success Manager, SMB, you will manage the success of our Small Business customers. Your primary focus... (Utilisation Score), Net Promoter Score (NPS) and Net Revenue Retention (NRR) across the SMB customer segment Advocate for the...
expansion and upsells are owned by dedicated Account Managers. Your job is customer success - adoption, retention, and building... You have 2-3 years of experience as a Customer Success Manager or Account Manager in a high-volume, fast-paced environment...
’s most loved luxury stays and unforgettable travel experiences. As the Customer Experiences platform continues to scale across APAC..., we are recruiting a newly formed Supply Operations Manager – Experiences role to help shape what is next. This is a high-impact...
to do your best work. Job Summary The Senior Manager, Customer Success is a people leadership role responsible for driving customer... engagement strategy, retention and growth performance, and the operational excellence of the post‑sales customer journey...
You know: non-conformers. Those who are compelled to do something different. Who care enough about the customer to ask the big..., disagree without being disagreeable, and love the rush of starting something new. Specifically, a Customer Engagement...
to do your best work. Job Summary The Customer Success Manager (CSM) 1 is a strategic, customer‑facing role responsible for driving... adoption, value realization, engagement, and long‑term retention across the customer lifecycle. Acting as a trusted advisor...
, and award-winning team. We are now seeking a Customer Lifecycle / Marketing Manager on a 3-month contract to lead initiatives... that drive customer engagement, retention, and growth. Why This Role Excites Innovative Culture: Work within an award‑winning...
for exchanging digital information. Role Summary The Customer Success Manager (CSM) owns business & security outcomes, credit... record managing enterprise accounts with measurable impact on retention, expansion, and customer outcomes Experience running...
visit . How you can help make a better world of work We're looking for a Senior Customer Success Manager to partner... with our Named Commercial (Mid-Market) customers to drive adoption, retention, and measurable outcomes across Culture Amp's Employee...
, reduce costs, and improve efficiency. About the Role: As a Customer Success Manager, you will serve as the primary point... to travel to customer sites across Australia, as well as opportunities for occasional office engagement, so candidates...