and community connection. About the Role The Experience Manager, Family Retention works in partnership with the Head of Family... Retention to deliver and continuously enhance initiatives that improve family experience and retention across the organisation...
role: As the Manager, Product, Customer & Experience, you'll lead the development and delivery of the Virgin Australia... of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety - in the air...
enrolments, retention and a sense of belonging Champion communication that is clear, respectful and family-focused Support... with a natural ability to connect. You bring: Experience in customer service, administration / early childhood setting...
a deep understanding of local buying motions, decision-maker networks, and customer dynamics to maximise growth and retention..., insight, and feedback to improve customer security posture and long-term value. SKILLS AND EXPERIENCE Strong written...
goals while developing cross-channel campaigns that drive customer acquisition, engagement, and retention... and services as well as ensuring high quality externally facing content is produced through thought leadership, customer stories...
leadership, sales process, marketing and community engagement, customer experience and operational execution. Effectively lead... store count growth. This includes proactive renewal and retention strategies and identifying and targeting high-priority...
leadership, sales process, marketing and community engagement, customer experience and operational execution. Effectively lead... store count growth. This includes proactive renewal and retention strategies and identifying and targeting high-priority...