Location: Kuala Lumpur, Malaysia Role: Customer Experience Operations (CX Ops) Department: Customer Experience (CX... Operations (CX Ops) to build, scale, and optimize the systems, data, and processes that power our customer experience. You'll...
Location: Kuala Lumpur, Malaysia Role: Customer Experience Operations (CX Ops) Department: Customer Experience (CX... a team! Role Description We're looking for a Customer Experience Operations (CX Ops) to build, scale, and optimize the...
efficiency, and elevating overall satisfaction levels. You will lead CX initiatives, manage key customer experience metrics... and customer interaction protocols. * Own and develop Standard Operating Procedures (SOPs) for CX and service operations. * CX...
We're hiring an AI Automation Engineer for Customer Experience (CX) . You will report to the Head of CX (who is also the... experience shipping automations in a live operating environment (support, operations, customer success, or similar...
ocation: Kuala Lumpur, Malaysia Team: Customer Experience (CX) Role: CX Program Manager Mode: Full-time role.... Highly self-sufficient and able to execute once goals are set. Nice-to-Haves Background in Customer Success, CX Operations...
levels. You will lead CX initiatives, manage key customer experience metrics, oversee journey enhancement projects... Operating Procedures (SOPs) for CX and service operations. CX Analytics, VOC & Reporting Own the Voice of Customer (VOC...
experience (CX), operations (Ops), Graphic Design (GD), finance, to ensure cohesive account management. Facilitate communication... players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes...
across commerce operations, tech, experimentation, data, CX, CRM, customer care, logistics and fulfillment-ensuring timely resolution... best-in-class performance across business growth, traffic & conversion, customer experience, user engagement, technological...
customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various... marketing , or digital advertising operations . Minimum 1 year of hands-on experience with Google Ads , Meta Ads...
. You will work at the intersection of business, technology, and operations, partnering closely with Operations, Commercial, Customer... Assessment Lead structured process discovery workshops across departments (Operations, Commercial, Customer Support...