Client: Digital Bank Position: Customer Experience Manager Department: Customer Management Type: 12-Month Contract... (Full-Time) Reports to: Head of Customer Experience Role Overview As the Customer Experience Manager at Digital Bank...
Description And Requirements Position Title: Senior Manager, Customer Experience Design Department / Functional Area...: 'Always with you, building a more confident future.' Roles The Senior Manager, Customer Experience Designer plays a pivotal role in shaping...
in shaping long-term brand success in the digital commerce space. The part you will play As a Key Account Manager... services. As a Key Account Manager, you will take charge of Grow Account NMV and Revenue: Develop and implement strategies...
excellence across CX initiatives. This role involves close collaboration with leadership and cross-functional teams, to ensure... projects are delivered on time, on budget, and to the highest quality standards.What you'll do Support CX Overall Performance...
& SOWs covering Commerce Ops, CX/UX, CRO, CRM/Loyalty, Mar-Tech and other managed services-ensuring 100% adherence... stakeholder relationships, drive 100% renewals, promote long-term partnership maturity, and influence adoption of data-driven CX...
Position As Store Manager you will be responsible for overall management of the store, staff, merchandise and customer... with the client advisors as and when applicable. Improve NPS and CX scores with the appropriate action plans Staff Management...
ocation: Kuala Lumpur, Malaysia Team: Customer Experience (CX) Role: CX Program Manager Mode: Full-time role... Description We are looking for a Customer Experience Program Manager to turn customer insights into action - designing and executing projects that help...
Role Overview As the Customer Experience Manager at KAF Digital Bank, you will lead and manage the digital customer... levels. You will lead CX initiatives, manage key customer experience metrics, oversee journey enhancement projects...
. You will be the key operational driver between CSI, Operational and CX teams, BPO partners, and Commercial teams. In this Role... for internal applicants: Minimum 12 months working experience as manager or above, with solid experience in people management...
ofrelevant working experience . Past experience in consulting, CX Practice, or agency in a media management or digital creative... informed decisions on the fly, grounded in a CX point of view. What we look for Highly motivated individuals with excellent...
to support UX journeys, customer experience (CX), and agent experience (AX). Provide business insights from market trends...
patterns to support UX journeys, customer experience (CX), and agent experience (AX). Provide business insights from market...
, competitive landscape, and customer needs What You Will Need 3+ years of SaaS or enterprise sales experience, ideally in CX...
, demonstrating the value of CX initiatives. Analyse Voice of Customer (VoC) insights, including NPS, CSAT, and customer complaints...
is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital...
of relevant working experience. Past experience in consulting, CX Practice, or agency in a media management or digital creative... informed decisions on the fly, grounded in a CX point of view. What We Look For Highly motivated individuals with excellent...
experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital...
-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions...
process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services...
is TDCX Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX...