. We are looking for a Customer Service Manager to lead a London based team to drive commercial success of the business. The Customer Service Manager... and supportive work culture. Customer Service Manager responsibilities include: Lead, coach and develop the Customer Service team...
Senior Manager, Customer Support to lead our multi-country support operations across the United Kingdom and France... measurable impact through innovation and strategic execution. Key Responsibilities Lead and manage customer support...
& Customer Management Lead strategic engagements and maintain high levels of customer satisfaction and loyalty. Own the... Asset Management or Asset Owner value chain. Experience in Customer Success Planning and Adoption Strategy. Ability...
and analysing how to use data and insight to create messaging and services that will resonate with her. Lead programmes of CRM... based activity to drive more repeat purchase, more loyalty. Define and lead the wider engagement and retention strategy...
and provide feedback to drive product improvements that lead to greater automation, self-service, usability and customer...AVEVA is creating software trusted by over 90% of leading industrial companies. Position: Customer Success Manager...
Customer Service for Keller Executive Search in London, United Kingdom, shaping strategy, building scalable processes..., and annual operating plan aligned to business goals. - Build and lead a high‑performing Customer Service team; set clear...
? In this role you will: Own and drive the Voice of Customer research program Lead a monthly, rolling Voice of Customer insights...Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences...
. About the Role The Global Head of Customer Support will lead our global support organisation - setting strategy, driving... requirements, ensuring support is tightly integrated with the voice of the customer. Work closely with Technology, Data...
. About the Role The Global Head of Customer Support will lead our global support organisation - setting strategy, driving... requirements, ensuring support is tightly integrated with the voice of the customer. Work closely with Technology, Data...
The team you'll be working with: The Salesforce Presales Lead reports directly to the UK&I Practice Lead... requires cross-industry collaboration, in-depth understanding of customer requirements, and designing and presenting unique...
Technical Lead to join our team and drive the strategy and execution of observability and reliability projects... technical expertise and support during solution design and customer engagements. Lead cross-functional teams to enhance CI/CD...
. About the Role We're looking for a Customer Insights Lead (Maternity Cover) to join our Brand and Growth team and become the... intersection of brand strategy, product development, and campaign execution - turning data into actionable insights that shape...
Strategic Marketing Lead to guide the development and implementation of our overarching organisational marketing strategy..." strategy. We will look to you to lead and nurture a high-performing team of marketing specialists, fostering a culture...
We're looking for a Claims Insight Lead to join our Insurance Risk team, based in our London office, to play a pivotal... analytical role with real influence. You'll take ownership of our insurance claims data, bringing clarity, structure and insight...
. As our Transactional Communications Lead, you’ll play a key role in shaping how our customers experience pivotal moments - ensuring every... interaction is clear, timely and meaningful. If you’re passionate about customer‑centric delivery, thrive in an agile environment...
Digital Analytics Lead is a senior, high-impact role within the Customer Analytics function, reporting into the Group Head... analytics strategy and roadmap, defining clear sources of truth, rebuilding confidence in data at C-suite level, and empowering...
Develop and maintain a product roadmap that aligns with business goals and customer needs Lead the product development... on business alignment and customer feedback Oversee high-level requirements gathering by the Technical Lead to define and deliver...
is looking for a talented individual to lead the EU Go-To-Market (GTM) strategy. They will be responsible for launching business products... and comprehensive written strategy documents considering different types of data and inputs across a broad range of stakeholders...
Join us as a Design Lead, where you'll build and own our design function from the ground up, shaping the end-to-end... experiences for both small businesses and enterprise merchants. Initially hands-on, you'll lead wireframing, prototyping...
and customer platforms. This is an opportunity to lead strategically important work in an environment where design has a seat... operate at the intersection of customer strategy, business priorities and operational reality bringing clarity to complexity...