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Keywords: Head of Customer Service, Location: London

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Head of Existing Customer Analytics - Financial Services

Description Head of Existing Customer Analytics - Financial Services Hybrid working - 2/3 days in SW London offices... for impact and great scope to 'make the role your own' … As Head of Existing Customer Analytics, you will lead a small but high...

Posted Date: 07 Dec 2025
Salary: £110000 per year

Head of Customer Service

Customer Service for Keller Executive Search in London, United Kingdom, shaping strategy, building scalable processes..., and partnering across the firm to deliver measurable impact. Key Responsibilities: - Define the Customer Service vision, roadmap...

Location: London
Posted Date: 03 Dec 2025
Salary: £125000 - 160000 per year

Head of Customer Acquisition

with confidence. As our Direct to Consumer proposition continues to scale, we are looking for an experienced Head of Customer... business thinks about customer value, and make a visible commercial impact within a well-established, purpose-led organisation...

Company: AJ Bell
Location: London
Posted Date: 24 Jan 2026
Salary: £100000 per year

Head of Product - Customer Experience

and ambitions to double in size, UW is transforming its digital customer experience to drive self-service, reduce friction... and self-service adoption. Lead hands-on from day one Operate as a player-coach, personally driving delivery...

Location: London
Posted Date: 23 Jan 2026

Head of Product - Customer Experience

and ambitions to double in size, UW is transforming its digital customer experience to drive self-service, reduce friction... and self-service adoption. Lead hands-on from day one Operate as a player–coach, personally driving delivery...

Location: London
Posted Date: 22 Jan 2026

Head of Customer Success

Job Description: As the Head of Customer Success, you will be based in London and will oversee our global customer... unparalleled support and service, fostering a customer-first culture throughout the team. Who we are We are Trade Nation...

Company: Trade Nation
Location: London
Posted Date: 17 Jan 2026

Head of Customer Operations

, please contact MERJE directly. Head of Customer Operations Our client, based in London, is an award-winning wealth management..., buying their first home, or planning for retirement. What you’ll do The Head of Customer Operations is a senior leadership...

Posted Date: 08 Jan 2026
Salary: £90000 per year

Head of Customer Success (EMEA)

to the Chief Revenue Officer, our Head of Customer Success (EMEA) leads the (non-technical) implementation of the Cadmus...: to provide 1 billion students with access to high-quality education by 2050. That’s why we need a dedicated and skilled Head...

Company: Cadmus
Location: London
Posted Date: 08 Jan 2026

Global Head of Customer Success

Global Head of Customer Success – AI-Driven Fitness Technology Location: Remote Salary: £75,000 – £90,000 base... to elevate customer experience, success outcomes, and long-term value delivery at scale. As the Global Head of Customer Success...

Company: Love Recruitment
Location: London
Posted Date: 04 Jan 2026
Salary: £75000 - 90000 per year

Head of Customer Success (EMEA)

a dedicated and skilled Head of Customer Success (EMEA) to onboard, nurture and grow relationships with new and existing teachers.... Requirements: Reporting to the Chief Revenue Officer, our Head of Customer Success (EMEA) leads the (non-technical...

Company: Cadmus
Location: London
Posted Date: 17 Dec 2025

Head of Customer Experience

A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸 TL;DR (because attention spans are real...): We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Our support team has long delivered...

Company: Manta Sleep
Location: London
Posted Date: 14 Dec 2025

Global Head of Customer Support

. About the Role The Global Head of Customer Support will lead our global support organisation - setting strategy, driving... below. About the Team Our customer support team is a global function with team members based across APAC, EMEA and AMERICAS...

Company: RELX
Location: London
Posted Date: 26 Nov 2025

Global Head of Customer Support

. About the Role The Global Head of Customer Support will lead our global support organisation - setting strategy, driving... below. About the Team Our customer support team is a global function with team members based across APAC, EMEA and AMERICAS...

Company: LexisNexis
Location: London
Posted Date: 26 Nov 2025

Partner, Head of CDD, EDD and Customer Screening

excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the..., ensuring compliance with Money Laundering Regulations and industry standards. This role involves oversight of customer due...

Company: Knight Frank
Location: London
Posted Date: 21 Jan 2026

Head of Service Operations

Save the Children UK is looking for an experienced and collaborative leader to join us as Head of Service Operations... maximum impact for children. Note, internally, this role is referred to as Head of Customer Enablement, reflecting...

Posted Date: 28 Jan 2026
Salary: £61500 per year

Head of Clinical Research Services and Co-Lead of Joint Clinical Research Office

customer service. They will be highly organised and will possess strong problem solving and decision-making skills and a high... & Innovation Services (RIS) provides a professional support service for research and innovation activities at City St George...

Posted Date: 25 Jan 2026
Salary: £63606 - 65509 per year

Head of Service Charges

? A large Housing Association is seeking a Head of Service Charges to provide strategic leadership across a sizeable...Have you led large, complex service charge functions through change? Can you bring consistency, credibility and long...

Company: Robertson Bell
Location: London
Posted Date: 23 Jan 2026
Salary: £75000 per year

Head of Student Support and Wellbeing Services

and support aimed to enable students who identify as disabled to thrive and succeed at UCL. About the role The Head of Student... to student of concern reports and ensuring service level agreements are adhered to. They will provide expert guidance...

Location: London
Posted Date: 22 Jan 2026
Salary: £68284 - 76244 per year

Head of Guest Services

and developing FOH operations in a legal (or corporate / professional services) environment Strong background in customer service...Head of Guest Services Major US law firm with a strong local presence in London is seeking an experienced Head...

Company: Larbey Evans
Location: London
Posted Date: 15 Jan 2026
Salary: £65000 per year

Head of Service Charge Setting

(SNG) as Head of Service Charge Setting and Administration on a permanent basis. Based from our offices in Basingstoke... lens of service charge setting and administration Leading on the management and maintenance of data covering customer...

Posted Date: 10 Jan 2026
Salary: £70000 per year