Job Summary We are looking for an experienced and skilled Complaint Manager, with in-depth knowledge of banking... in their wealth journey with us and form the pipeline of future affluent clients.We're a leading wealth manager in Asia, Africa...
About the Job To manage the daily operations of Correspondence team and lead the Complaint Management process, ensuring... timely resolution in line with Bank Negara complaint handling guidelines and internal policy. Receive, assess, and register...
About the Job To manage the daily operations of Correspondence team and lead the Complaint Management process, ensuring... timely resolution in line with Bank Negara complaint handling guidelines and internal policy. Receive, assess, and register...
About the Job To manage the daily operations of Correspondence team and lead the Complaint Management process, ensuring... timely resolution in line with Bank Negara complaint handling guidelines and internal policy. Receive, assess, and register...
About the Job To manage the daily operations of Correspondence team and lead the Complaint Management process, ensuring... timely resolution in line with Bank Negara complaint handling guidelines and internal policy. Receive, assess, and register...
Manager in the portfolio assessments, review of collections strategies, internal process enhancements and ad-hoc requests..., Complaint Management as well as ensuring implementation of applicable controls in accordance with audit recommendation...
Manager in the portfolio assessments, review of collections strategies, internal process enhancements and ad-hoc requests..., Complaint Management as well as ensuring implementation of applicable controls in accordance with audit recommendation...
& Operations Manager (Klang Valley) An exciting opportunity is now available for suitable candidates to take the next step... (employee, customer, community) skills as a Customer Service & Operations Manager! Reporting to the Branch Manager...
opportunity , complaint/claims, feedback raised from internal and external customers and identify solutions for continuous... and productivity Deploy and complete special assignments at the instructions of the Logistics Manager / General Manager. Qualifications...
Client: Digital Bank Position: Customer Experience Manager Department: Customer Management Type: 12-Month Contract... (Full-Time) Reports to: Head of Customer Experience Role Overview As the Customer Experience Manager at Digital Bank...
's queries or complaint are resolved and attended and escalate unsolved issues or customer complaint to Manager immediately... time. The Inbound function covers of attending customer queries, resolve customer's complaint & etc. Strategy and Planning...
Relationship Manager with insurance company. Work with analytic team to identify suitable insurance product to be distributed via... and good customer experience for internal and external customers. Ensure that customer complaint is being investigated, treated...
Role Overview As the Customer Experience Manager at KAF Digital Bank, you will lead and manage the digital customer...: NPS CSAT CES Complaint trends Produce executive-level reporting with insights and recommendations. Ensure compliance...
and work ethics. Ability to communicate clearly and professionally, both verbally and in writing. Effective complaint...
Underwriting Department. Manage and resolve complaint cases with top-priority service and professionalism. Perform additional...
in risk & compliance related matters Assist in Replacement of Policy (ROP) management Assist in complaint handling related.../assessment Responsible in handling complaint for info request, escalation & ensure closure within timeline. Perform...
in risk & compliance related matters Assist in Replacement of Policy (ROP) management Assist in complaint handling related... as other review/assessment Responsible in handling complaint for info request, escalation & ensure closure within timeline...
and launching Shariah-complaint financial services Understanding of the technical aspects of digital payment solutions...
, and ensure that all controls spreadsheets, complaint databases, technical guides and procedures are kept up...
and execution skills. Excellent Knowledge in Service or Complaint & Recovery Management or Sales & Marketing Basic knowledge...