Job description For Chat Support Specialist (Non-Voice, Backend) Location: Viman Nagar, Pune Shift: Night Shift (6 PM... Chat Support Specialists with strong communication and problem-solving skills to handle customer chats, order-related...
Job Description – Customer Support Executive (Chat & Call Process) Role Overview The Customer Support Executive... Average to good verbal and written communication skills 1–2 years of experience in chat or customer support process Comfortable...
We are hiring Customer Support Experts for our International and Domestic desks (Voice & Chat Process) in the Travel...
We are hiring Customer Support Experts for our International and Domestic desks (Voice & Chat Process) in the Travel...
We are seeking a highly motivated and dedicated Chat Support professional to join our team remotely. The ideal... skills Ability to manage multiple chats simultaneously Previous customer service or chat support experience is a plus Self...
time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills Chat Support...Engage with customers through online chat and messaging platforms, responding to inquiries, providing information...
Description: This role will lead a team of developers responsible for the ongoing support and enhancement of the Google Chat platform. Acting... as the dedicated system architect for this new chat functionality and serving as the product owner for its maintenance...
Description: This role will lead a team of developers responsible for the ongoing support and enhancement of the Google Chat platform. Acting... as the dedicated system architect for this new chat functionality and serving as the product owner for its maintenance...
Title: International Chat Process Location: Gurgaon Exp: 1-3 Years Job Description: - Handle customer contacts via... voice, email, and messaging channels. - Provide support for resolution of customer problems, issues, requests, and queries...
Job Description : Job Title: Customer Support Associate (Chat sales) Location: DLF2, Rajarhat, Kolkata Work Mode... of experience in an international BPO (chat sales process) Strong command over English – both written and verbal Knowledge...
. Qualifications and Skills Must possess strong customer support expertise with extensive experience in live chat support (Mandatory...Job Overview We are seeking a Junior Customer Service professional for our Chat and Email Process based in Mumbai...
, and performance reviews. Customer Service Excellence Ensure superior customer experience across all channels (voice, chat... service-centric mindset with proven success in multi-channel support. Excellent communication, problem-solving...
on both voice and non-voice platforms. 2. Support and interact with customers through phone, email, and other channels, ensur...
; Monitor and manage leaves, attendance, breaks, attrition and other metrics for the team; Co-ordinate with internal support...
, and workflows. Additionally support in enhancing communication skills of the employees. The ideal candidate will play a key role... with updated company policies and industry standards. Support Process Improvements: Work with process owners to identify inefficiencies...
(Support & Operations) India Job Description Analyst (Support & Operations) Job Summary To resolve assigned tickets.../provide L1 remote desktop support in adherence to agreed SLA and quality standards of the company. Key Responsibilities 1...
(Support & Operations) India Job Description Analyst (Support & Operations) Chennai, Tamil Nadu Job Summary... To resolve assigned tickets/provide L1 remote desktop support in adherence to agreed SLA and quality standards of the company...
in Customer Support Operations (Chat & Email-heavy environments preferred) Strong execution and operations-first mindset... You will be supporting the Lead by running day-to-day customer support operations, ensuring queues are healthy, SLAs are met, KPIs...
. About the team The Customer Support team at Rippling is a dedicated group of professionals committed to ensuring..., offering support to businesses across various time zones and ensuring help is always available when needed. Our team...
(Support & Operations) India Job Description Analyst (Support & Operations) Hyderabad, Telangana Job Summary... To resolve assigned tickets/provide L1 remote desktop support in adherence to agreed SLA and quality standards of the company...