Job Description: We're looking for a Channel Operations Analyst to play a crucial role in managing and optimising... in operations, listing management, or Data Analysis at a tech-enabled business (scaleup experience a plus). Strong skills in Excel...
in. Role Overview We are seeking a detail-oriented and proactive Real Time Analyst to join our Workforce Management (WFM... efficient staffing levels to meet service level agreements (SLAs) across our multi-channel contact center operation supporting...
-class Workforce Management function from the ground up. As our Performance Analyst, you’ll go beyond traditional reporting... experiences. This is a unique opportunity to shape how we manage operations, harness AI-driven tools, and evolve from reactive...